Effective Conversations with Patients to Achieve Change -- Weber Flashcards

1
Q

What are the best ways to manage chronic conditions?

A

Lifestyle Behavior Changes

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2
Q

What are the basic principles of behavioral change?

A

Collaborate
Evoke
Encourage Autonomy
Elicit Values, Fears, Hopes, and Expectations/Feelings

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3
Q

What are the social barriers to change?

A

Social Norms

Secondary Gain

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4
Q

What are the spiritual barriers to change?

A

Suffering

Deserved

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5
Q

What are the psychological barriers to change?

A

Depressed

Anxious

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6
Q

What are the biological barriers to change?

A

Exercise Hurts

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7
Q

What are the Stages of Change?

A
Pre-Contemplation
Contemplation
Preparation
Action
Maintenance
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8
Q

What types of questions can be asked of the patient?

A
Closed Questions
Open Questions
Directing
Guiding
Following
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9
Q

What types of questions elicit change talk?

A

Desire
Ability
Reasons

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10
Q

Describe reflective listening.

A

When reflecting an emotion, understate.

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11
Q

In order to clarify and connect with the patient, what should you do?

A

Summarize early and often

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12
Q

What motivates people to change?

A

People change when they see the change as relevant to something important to them, such as activities, identity, and values.

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13
Q

What identities motivate people to change?

A

Good parent
Spiritual
Good Spouse
Responsible

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14
Q

What values motivate people to change?

A
Considerate
Independent
Disciplined
Strong
Successful
Good Community Member
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15
Q

Why do people not change?

A

Ambivalence
Resistance
Personal Struggles

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16
Q

What constitutes good listening skills?

A

Listen to Tone
Eye Contact
Reflect on what you Hear

17
Q

What are the reasons patients may not “hear” you?

A

Confused
Upset
Overwhelmed
Looking Good

18
Q

What is in your power to promote change?

A

Power of Belief in the Patient
Trusted Authority
Forcing Does Not Work

19
Q

What are sources of patient resistance?

A
Rigid
Not Desirable
Depression
Not Ready
Religion
No Benefit