Education and Communication Flashcards
Ineffective communication can result in…
incorrect diagnosis and noncompliance with treatment
______ zone is 18”-4’ when giving instructions or working closely
personal zone
When assessing the needs of clients: the very poor are?
short term planners
When assessing the needs of clients: lower income adults
interests focus on cost and traditional food habits
When counseling adolescents clines, related to their interest, and consider ______ and attitudes toward authority
peer pressure
Computers, programmed instruction material are used to learn purely ______ material
cognitive
Instructional media selected depends on…
teaching goals, the size of the audience, the physical facility, equipment/time available, and the learning style of the audience
Type of learning: acquisition of knowledge or subject matter (factual)
cognitive
Type of learning: acquisition of attitudes and values (subjective)
affective
Type of learning: acquisition of muscular skills (exercises, food preparation)
psychomotor
Objectives of hierarchy of learning. Objectives at lower level must be mastered before more complex learning can take place
Blooms taxonomy
Encourage repetition of a given behavior (praise, reward). Should be specific and immediate; meaningful attention from superiors
Positive Reinforcement
Behavior modification method that reduces undesired behavior. Involves the absence of reinforcement following undesirable behavior (ignore)
Extinction
Involve learner in an _____ way
active way
Ex: doing an activity or task permits the greatest retention
Offer alternative provisionally rather than dogmatically (commanding) why?
offering options keeps the door open for client to add information and is less threatening
Posing a question after an ambiguous client message, used to make previous message explicit
clarification
Paraphrasing or repeat back what was just said is…
active or reflective listening
Keep reading level of material around the ___ grade or the general population and ____ grade level for audience with low literacy?
8th grade
6th grade
The interaction between nutrition, information, and technology (used technology for the spreading nutrition information)
Nutritional Informatics
What is called when the groups product (decision) is superior to what the most resourceful individual within the group could have produced by working alone.
synergy
Procedure for determining readability, give grade level
SMOG index
finds the average number of polysyllabic words
What are forms of written communication?
EMAIL, pamphlets, posters, handouts
Negotiation techniques
know what you are willing to accept and what you will not
Steps of the educational process
Assessment
Planning
Implementation
Evaluating the outcomes
This type of evaluation of educational outcomes is made during the course of education
Formative
Ex: Pre-test, Focus Group
This type of evaluation of educational outcomes is designed at planning stage, but conducted at end of session
Summative
Ex: Post-test
When do you evaluate the education process?
at assessment (1st step) NOTE- you evaluate at all steps , but 1st evaluate at assessment
Evaluation strategies are evaluated once _____ are established
objectives
A test that asks the client to complete a task based on the learning objective
performance test
Interviewing steps
- preparation (before you meet client)
- build rapport
- collect data (open-ended questions)
- closing (summarizing)
Non-verbal, physical communication
Kinesis (eye contact, folded arms, clenched fist)
How the client’s message is delivered (hesitations, stuttering, whispering, etc)
Paralinguistic
What do you do if client moves away, looking away, fidgeting, ect?
Confront behavior, correct with patient
What is proxemics?
personal space
Counselor’s response to client: evaluate
make judgement about personal feelings - leads to offering advise and not problem solving
“If you eat too much ice cream, I suggest you stop buying ice-cream”
Counselor’s response to client: hostile
uncontrolled anger, may antagonize or humiliates client
“Maybe you are not losing weight because you are not trying hard enough”
Counselor’s response to client: reassuring
may make it difficult to solve the clients problem or discuss it further
“Dont worry about making changes, it just takes time”
Counselor’s response to client: probing
Attempting to gain more information
“Can you tell me more about that?”
Counselor’s response to client: understanding
try to recreate the persons message in your own frame of reference
“You seem to be saying that you are feeling…”
A counseling technique that helps clients recognize and begin to resolve their concerns and problems. The goal is to increase their motivation so the clients are able to express the rationale for the changes that need to be made
Motivational Interviewing
Determine your clients current stage. Behavior change is more effective using this approach, rather than using the same intervention technique with everyone.
Stages of change model
