Edmonton Flashcards
Mission
Through the protection of life, property and the environment, Fire Rescue Services improves the livability of all Edmontonians
World Class Services
Emergency Response Communications Fire Suppression Technical Rescues Responses to life-threatening medical situations HazMat Watercraft Response on River Fire Prevention and Public Education Initiatives Emergency Management and Planning
Target Response Times
4 minutes first in, 16 in 8 mins
Specialty Teams
HazMat - Stn 10
Water Rescue
Tech Rescue - Stn 3
Core Values
Service, Safety, Relationships, Teamwork
Vision
To make Edmonton a safer, more livable city by providing the best fire rescue services in North America
Edmonton’s Cultural Commitments
Safe, Helpful, Accountable, Integrated and Excellent
Roles of the Job
Combat, extinguish, mitigate fires under emergency conditions
Respond to and mitigate emergency situations safely and efficiently
Administer emergency medical aid
Respond to dangerous goods incidents
Perform rescue and extrication operations
Word under potentially hazardous, physically and psychologically demanding conditions
Communicate effectively, respectfully and inclusively with members of the public at all times
Firefighters Demonstrate
Effective communication, compassion, humility, emotional intelligence, creative problem solving, excellent customer service and the ability to work as a team
Practical Understandings
Fire, Rescue, Dangerous Goods, Building construction, EMS, ability to operate mechanical equipment
6 Vision Dimensions
Organization and Leadership Development
Workplace Safety, Mental and Physical Health and Well-Being
Workplace Culture and Employee Experience
Equity, Diversity and Inclusion
Data and Research-Informed Service Innovation
Community Connections and Relationships
Organization and Leadership Development
Purpose: Ensure that EFRS is equipped to perform both modernized operational and leadership roles.
■ Leadership development at all levels
■ Updated roles, position descriptions and competency profiles
■ Succession planning
■ Aligned EFRS organizational structure
■ Integration with the City of Edmonton departments, process and work
Workplace Safety, Mental and Physical Health and Well-being
Purpose: Build on existing strengths within EFRS and focus on proactively addressing challenges (especially those related to mental health) at the root-cause level.
■ National leader in mental health
■ Evaluation criteria for programs
■ Staff are equipped to perform and thrive
■ Culturally-rooted barriers are addressed
■ Data-driven targets
■ Training and delivery standards
Workplace Culture and Employee Experience
Purpose: Support and foster a culture that promotes traditions and values that contribute to citizen-focused service and expectations, models sound leadership principles, and contributes to the accomplishment of EFRS’ mission.
■ City of Edmonton Cultural Commitments and EFRS’ values
■ Fire service traditions are honoured
■ Efficient and effective decision-making; staff empowered to share ideas and to make
decision that align with the vision
■ Culture of learning and continuous improvement
■ Staff feel supported, engaged and informed
Equity, Diversity and Inclusion
Purpose: Address known issues in a systematic way, at the root-cause level.
■ Access to expertise, training and tools to lead an inclusive culture
■ Discrimination is always addressed
■ Welcoming systems and processes for all; reduced barriers
■ A diverse, equitable, inclusive and respectful workplace
■ Accountability
■ Support mental health and overall well-being
