EDI Flashcards

1
Q

Togetherness policy 973- what is it?

A

Underpins togetherness strategy and action plan- should be considered as supporting documents for LFB Transformation Plan

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

LFB approach and commitment to equality, diversity and inclusion- structured against four pillars- what are they?

A

Building a culture of BIDC
BELONGING.
Being inspired by DIFFERENCE.
Being at the centre of London and our COMMUNITIES.
Delivering excellence through INCLUSION.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Our commitment

A

Aspire to be the best place to work- every employee and volunteer. Celebrate and support difference- create culture where everyone can be authentic self. Forward looking- serves and protects London- ensuring excellence and inclusion for all- Zero tolerance approach to any harassment, bullying or discrimination. (9 protected- Equality Act 2010.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

The Equality Act 2010 sets out list of protected characteristics, which are:

A

ADGMPRRSS
Age
Disability
Gender reassignment
Marriage and civil partnership
Pregnancy and maternity
Race
Religion or belief
Sex
Sexual orientation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Public sector organisation

A

Legal obligation in relation to equality and inclusion

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

What is the Equality Act 2010

A

Primary legislation which protects people from discrimination, victimisation and harassment in the workplace and wider society.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

What is the Public Sector Equality Duty PSED

A

Compliance with PSED legal requirement
Consists of general equality duty- set out in Section 149 of the EA

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

PSED general duty

A
  1. ELIMINATE discrimination, harassment, victimisation
  2. Advance EQUALITY of opportunity between persons who share a relevant protected characteristic and those that don’t.
  3. Foster good RELATIONS between persons who share a relevant protected characteristics and those who do not share it.
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Equality Impact Assessment process

A

In addition to supporting and protecting staff and communities with protected characteristics. LFB will ensure consideration of other underrepresented groups…menopause, non binary, carers, socio economic backgrounds.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Equality act duties

A

Publish info annually to demonstrate compliance.
Prepare and publish one or more objectives- it thinks it should achieve

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

PSED As a public body the LFB must discharge its duties in a legal, responsible and non discriminatory way- what does this mean?

A

Law requires us to provide equal access to services and equal opportunities for employment.
Law places on us a corporate and individual responsibility to promote equality and not discriminate.
The law applies to our procurement function/ external contractors.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

What is Positive Action?

A

Taking specific, active steps to improve equality in the workplace. It is lawful under Sect 158- Equality Act 2010 for an employer to compensate for disadvantages faced by people who share a protected characteristic. Provisions allowing positive action in relation to recruitment and promotion are permitted under Sect 159 of the Act.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Positive action is lawful if it is taken to:

A

Enable/ encourage/ meet needs of people who share a protected characteristic to overcome disadvantage/ encourage participation etc

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Positive action vs positive discrimination vs positive duty

A

What’s the difference- discrimination = unlawful
duty = because of a disability

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Give an example of positive action

A

Provision of leadership/ coaching programmes for black, asian and minority (BAME) staff, where there is evidence BAME staff are under represented in the leadership positions in the organisation.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Examples of positive action

A

Placing job adverts to target particular groups
Include statements job adverts- ‘we welcome…BAME applicants’
Offer training/ internships to certain groups
Offer shadowing/ mentoring to groups with particular needs
Est leadership/ development programmes for under represented groups
In limited circumstances, favouring a candidate from an under represented group- where two candidates ‘ as qualified’ as each other.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

Pillar One- building a culture of belonging

A

Beyond legal
Happier, more productive, contribute to culture of org.
Deliver more with our resources, work better with communities and serve London.
Having diverse, informed, empowered staff/ volunteers who are supported by organisation is key.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

Building a culture of belonging (one)

A

Induction and deployment- induction, on boarding, deployment, learning support, review distribution of ffs, data monitoring.
Behaviours and policies- framework- compassion, togetherness & accountability.
Equality support groups- networks, share characteristics or common interests
Physical and digital infrastructure- accessibility of internal/ external systems platforms. Physical environment inclusion team, accommodation, Borough plans, CS rooms etc

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

Pillar Two- inspired by difference

A

Inclusive leadership
Training and development
Role models
Community facing staff and volunteer training
Awards and recognition
Relevant to everyone

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

Six characteristics of inclusive leadership

A

4 x Co
2 x Cu
Commitment
Collaboration
Cultural intelligence
Courage
Cognizance
Curiosity

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

Pillar Three- Being at the Centre of London and our Communities

A

Building strong, connected communities- engage, serve, protect- considering how our work impacts various groups.

Borough plans- inclusion team/ togetherness
Volunteering opportunities
Improve relations
Support diverse talent in joining the organisation.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

Pillar Four- Delivering excellence through inclusion

A

Inclusion a central part of performance
Transparency of inclusion info
Impact of decisions
Accountability
Recruitment and promotion
Beacon of best practise
Procurement and supply chain
Inclusion incident leads

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

Intersectionality

A

Society/ people/ sociological
Joining of multiple entities
Black/ women/ gay etc. can’t just address one- black- male, women- white female
Complex
Understand
Changes over time
Hierarchy
Oppression

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

LFB behaviours- why

A

When behaviours demonstrated are associated with delivering excellence, enabling us to serve and protect London.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Q

Three core behaviours

A

Compassion
Togetherness
Accountability

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
26
Q

Our strategic purpose

A

Trusted to serve and protect London

27
Q

Our vision

A

We will be a dynamic, forward looking organisation of fully engaged people at the centre of the communities we serve, adapting to the needs of London.

28
Q

Our strategic objectives

A

The best people and the best place to work
Seizing the future
Delivering excellence
Outward facing

29
Q

Compassion

A

Showing empathy and understanding for others
Self aware
Selfless
Empathy

30
Q

Togetherness-

A

Being open to others
TIE/c
Inclusive
Teamwork
Empowers and coaches others

31
Q

Accountability-

A

TO P F
Being responsible and taking ownership for our actions
Takes ownership and responsibility
Professional
Forward- looking

32
Q

Background to culture review

A

Land standing- problem with poor culture and behaviour- reported by staff, HMI- tragic death of Jaden Francois-Esprit 2020. Commissioned review Nazir Afzal OBE- independent review- culture review- painted a bleak picture of poor behaviour and painful experiences.

33
Q

Manager’s responsibility- re culture

A

My words

34
Q

Accessing support- OD/ control 88440

A

Support
Internal
Well-being page Hotwire
Mental health- counselling and trauma, stress management, occupational health, mental health first aiders, well-being strategy
Financial- childcare, carers, cycle to work, affordable home ownership, welfare fund - credit union and FF charity
Sustainable development- gardens, green champions, sustainable development, waste and recycling
Accommodation- Acton, West H, Clapham
Adult safeguarding
Other Brigades
EXTERNAL
MIND
Samaritans
ACAS
Safeguarding

35
Q

We will not tolerate

A

Discrimination
Harassment victimisation
Bullying

36
Q

Disciplinary policy 0481- what is gross misconduct

A

Summary dismissal- no notice
For example-
Fraud/ theft
Assault/ physical violence
…Harassment, victimisation, bullying or discrimination

37
Q

What happens if serious complaint raised?

A

Police
Duty AC/ DAC
OOD
Additional SCs Loggist
CMP/ HR/ HR advisor
Press office
Deemed to be gross misconduct
May be suspended in full pay
Complete Suspension Risk Assessment- Qs control measures
Letter
Submitted to DC

38
Q

Explain context

A

Intent
Impact
Repetition

All need to be considered…

39
Q

External complaints services

A

CMP Solutions
31/12/2023
1000 hours
Handle disagreements constructively
Embrace difference
Aware of value of every individual.

40
Q

CMP Solutions

A

External complaints service
Hotwire
M- F 08:30- 17:30
Phone no
Email
Web
Initial call allocated to external practitioner- respond in 48 hours to set up a call- up to 2 hours- talk through- staff or manager.
External practitioner records a summary of the call and sign posts the individual.
Could include raising a formal complaint- investigated by a separate team within external complaints service.

41
Q

Explain dealing with discrimination, harassment and bullying flowchart

A

Poor behaviour observed/ reported- could it be gross misconduct? Yes/ No call or contact external complaints service to record, agree, discuss…. Determine actionLetter 1/ Stage 1. Or managed via ECS.
Possible suspension- risk ass, letter etc…
Suspension - full pay/ neutral act…

42
Q

Difference between banter and bullying

A

Banter friends equal fair share
Bullying in balance of power, one more than other, target, singled out- hurtful, repeated and intentional…

Intent v Impact

43
Q

Explain microaggressions

A

Hostile/ offensive- traditionally marginalised identity groups
Signal disrespect and reflect inequality…

44
Q

Organisational preference

A

Narrow- policies etc
Similar people creating, so don’t consider wider circle

45
Q

Unconscious bias

A

Easy
Quick
Stereo types

46
Q

What is a blind spot

A
47
Q

Slow down, get uncomfortable bias challenge. Got to be proactive otherwise unconscious bias kicks in…

A
48
Q

Union rep

A
49
Q

Independent culture review

A

Examination of culture of LFB by Nazir Afzal OBE
Why- death of FF Jaden Francois- Esprit- plus historical poor behaviour, culture and not effectively addressed
2000 staff over period of 12 months- gave feedback- current/ former.etc

50
Q

Case study

A

Don’t just think about case but wider- watch then station, Borough, area!!!
Training
COMMUNITY AND SERVICE
Effect
Work load etc

51
Q

What did the culture review highlight

A

Poor behaviour and painful experiences
Women, black, Asian and minority ethnic, LGBTQ+ and neurodiverse staff experience poor treatment and do less well in their careers.
Issues with leadership
Staff fear
Poor behaviour to public

52
Q

Culture review- immediate actions

A

Zero tolerance approach to discrimination, harassment and bullying.
External complaints service- historic 5 years (learn lessons from past) and new
Reviewing people related processes to eliminate discrimination
Easy for staff to access help and support- trauma etc
Permanent shift in approach to leadership- value transparency, accountability and fairness
Body worn cameras
Encouraging members of public to report poor behaviour- complaints investigated by external complaints service.

53
Q

Why is diversity and inclusion important- culture review

A

Public service are at their best when they reflect the diversity of the Country as a whole and are able to understand the needs of different communities- in 2020 95% of FFs in England were white!

54
Q

Support groups

A

Women in the fire service- nationally recognise- peer support/ development
Menopause action group
Neuro diverse
Disability working group
Asian fire service association
Mental health support group
Emerald society
Fairness- black and ethnic minorities
LGBTQ+
Phoenix (domestic abuse group)
FBU

55
Q

Media/ digital/ what’s app

A
56
Q

Sexism/ misogyny

A
57
Q

Culture review experiences D &. I

A

Women misogyny
Asian
Muslim- bacon
Black
LGBTQ+
Neurodiverse

58
Q

Core code of ethics for fire and rescue services- England

A

Ethical principle
C I DR L EDI/ CIDRE LED
Putting COMMUNITIES first
INTEGRITY
DIGNITY & RESPECT
LEADERSHIP
EQUALITY, DIVERSITY & INCLUSION

59
Q

HMI recommendations

A

Culture
Cause for concern re- behaviours improve by Aug 2022
Women facilities
Promotion
Equality impact assessments
Equal ops
Grievance procedures- staff confidence

60
Q

How do people feel if subjected to harassment etc??

A

Physical symptoms
Loss of weight
Muscle tension/ headaches
Anxiety
Lack of confidence
Isolated
Suicidal
Lond lasting scars/ self worth
Gaslighting

61
Q

Coping with workplace bullying

A

Set boundaries- tell them and also that it is unacceptable not tolerated
Tell everyone about correct behaviours

Confront behaviour- use “I”
If can’t ask them to leave EA.
Until can act in professional- work appropriate manner.
Document- witnesses etc
Talk to management/ HR
Card for yourself- fitness, well being environment

62
Q

Performance of station

A

If not busy, have time to cause issues
What are the stats like LFB Data
Sickness
Continuity of management
Experience of mgt team

63
Q

Gather info
Focus on fact

A

To improve things