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Only If You "Care" > E360 Roles > Flashcards

E360 Roles Flashcards

1
Q

Full Administrative access for account

A

Primary

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2
Q

Primary Role can invite _________

A

Manager and Member

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3
Q

Can delete other Xfinity IDs

A

Primary User

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4
Q

Secondary User Roles

A

Manager, Member, Viewer

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5
Q

Role with Limited access to Stream and Email

A

Viewer

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6
Q

Role with access to some services and troubleshooting but NO billing

A

Member

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7
Q

Role that has access to Services, settings and billing features

A

Primary and Manager

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8
Q

Role that can manage XMobile account

A

Primary

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9
Q

Role- Can pickup equipment at store

A

Primary and manager

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10
Q

Role- Can View appointments

A

Primary, manager, member, viewer

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11
Q

Role- Can access Xfinity Stream

A

Primary, manager, member, viewer

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12
Q

Role- Return equipment to the store

A

Primary, manager, member, veiwer

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13
Q

Role- Cannot view wifi password

A

Viewer

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14
Q

Role- Can view wifi password

A

Primary, manager, member

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15
Q

Role- Update Contact Info

A

Primary

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16
Q

Role- Schedule Tech appt

A

Primary and Manager

17
Q

Role– Submit move order

A

Primary and manager

18
Q

Role- Schedule a repair order

A

Primary and Manager

19
Q

Role- Reset Voicemail PIN

A

Primary

20
Q

Role- Delete/create voicemail mailbox

A

Primary and manager

21
Q

Role- Who cannot Change WiFi password

A

Viewer

22
Q

Role- Download UPS return label

A

Primary and Manager

23
Q

Remove device from ACTIVE account

A

Primary and Manger

24
Q

Role- Who cannot VIEW WiFi password

A

Viewer

25
Q

Role- Who can View WiFi name

A

Primary, manager, member, viewer

26
Q

Role- Modify Call features

A

Primary

27
Q

What must be used to change Voicemail Features

A

Voice PIN

28
Q

Role- Who can view Xfinity Home services and app

A

Primary, Manager, Members

29
Q

Role- Who cannot view XHome services or app?

A

viewer

30
Q

Role- See channel lineup

A

Primary, manager, member, viewer

31
Q

Role- select installation services

A

Primary and manager

32
Q

Role- Can agree to a min term agreement

A

Primary and secondary

33
Q

Role- Can upgrade or downgrade

A

Primary and Manager

34
Q

Role- Can disconnect account

A

Primary and manager

35
Q

Role- Can request credit adjustment

A

All roles

36
Q

Schedule payment arrangement

A

All roles

37
Q

Correction of codes that dont change MRC or one time payment

A

all roles

38
Q

Role- Change bill to address

A

Primary and manager

Only If You "Care" (8 decks)

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