E360 Roles Flashcards
Full Administrative access for account
Primary
Primary Role can invite _________
Manager and Member
Can delete other Xfinity IDs
Primary User
Secondary User Roles
Manager, Member, Viewer
Role with Limited access to Stream and Email
Viewer
Role with access to some services and troubleshooting but NO billing
Member
Role that has access to Services, settings and billing features
Primary and Manager
Role that can manage XMobile account
Primary
Role- Can pickup equipment at store
Primary and manager
Role- Can View appointments
Primary, manager, member, viewer
Role- Can access Xfinity Stream
Primary, manager, member, viewer
Role- Return equipment to the store
Primary, manager, member, veiwer
Role- Cannot view wifi password
Viewer
Role- Can view wifi password
Primary, manager, member
Role- Update Contact Info
Primary
Role- Schedule Tech appt
Primary and Manager
Role– Submit move order
Primary and manager
Role- Schedule a repair order
Primary and Manager
Role- Reset Voicemail PIN
Primary
Role- Delete/create voicemail mailbox
Primary and manager
Role- Who cannot Change WiFi password
Viewer
Role- Download UPS return label
Primary and Manager
Remove device from ACTIVE account
Primary and Manger
Role- Who cannot VIEW WiFi password
Viewer
Role- Who can View WiFi name
Primary, manager, member, viewer
Role- Modify Call features
Primary
What must be used to change Voicemail Features
Voice PIN
Role- Who can view Xfinity Home services and app
Primary, Manager, Members
Role- Who cannot view XHome services or app?
viewer
Role- See channel lineup
Primary, manager, member, viewer
Role- select installation services
Primary and manager
Role- Can agree to a min term agreement
Primary and secondary
Role- Can upgrade or downgrade
Primary and Manager
Role- Can disconnect account
Primary and manager
Role- Can request credit adjustment
All roles
Schedule payment arrangement
All roles
Correction of codes that dont change MRC or one time payment
all roles
Role- Change bill to address
Primary and manager
