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IT Unit 1 Exams > E1 - Online Services > Flashcards

E1 - Online Services Flashcards

1
Q

What are the features and implications of using online features used to support?

A
  • Retail
  • Financial service
    -Education and training
  • News and Information
  • Entertainment and leisure
    -Productivity
    -Booking System
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2
Q
  1. Retail
A

Online services allow online shopping to be performed.

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3
Q

Example of online services used in retail

A
  • E-tailers: Online shops that sells good and services such as Amazon and online auctions that allow users to sell or bid for goods or services online such as eBay
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4
Q

What are the advantages of using online services in retail

A
  • Customers have a much wider range of choice.
    -It’s easier for customers to find the product they want. They can also easily compare prices for the same product from different sites.
  • Customers can do theirshopping when and where it suits them. This is particularly useful to the elderly and disabled who have trouble getting to the shops
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5
Q

What are the advantages of using online services in retail

A
  • Customers have a much wider range of choice.
    -It’s easier for customers to find the product they want. They can also easily compare prices for the same product from different sites.
  • Customers can do theirshopping when and where it suits them. This is particularly useful to the elderly and disabled who have trouble getting to the shops
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6
Q

What are the disadvantages of using online retails

A
  • There are concerns over payment being taken without the products/services being delivered. Particularly with online auction sites.
  • There are concerns over payment being taken without the products/services being delivered. Particularly with online auction sites.
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7
Q
  1. Financial services
A

Online services allow us to be able to manage our finances online

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8
Q

Example of online services used for financial services

A
  • Online Banking: This allows us to manage our own bank account without having to go to the bank. This includes transferring money, statements and account management.
  • Online Trading: Allows us to monitor the stock market and manage our investments
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9
Q

What are the advantages of using online services for financial services?

A
  • Managing your finances can be done wherever you are 24/7. This is especially useful for the elderly and disabled who may find it difficult to travel to their bank.
  • Users have total awareness of their financial situation and so can avoid overspending and can quickly spot cases of bank fraud they may be affected by.
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10
Q

What are the disadvantages of using online services for financial services?

A
  • Many people have security concerns overthe risk of hackers and malware stealing their financial information and gaining access to their accounts.
  • Websites offering financial services may be based in countries that are not properly governed and so the services offered are not genuine.
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11
Q

3.Education and Training

A

Online services enable people to be able to access services within education and training such as academic qualifications or training like healthy and safety

E.g of online services used in education and training is MOOCs which are massive Online Open Courses which are website run by unis

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12
Q

What are the advantages of using online services for Education and Training purpose?

A
  • Learners can access a wide range of courses offering the ability to learn all kinds of skills that may not be available in their area otherwise.
  • People can learn in their own time, wherever they want, fitting it around their other commitments, such as work or family.
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13
Q

What are the disadvantages of using online services for Education and Training purpose?

A
  • Many online course qualifications are not accredited. An online degree from an unaccredited school would be essentially worthless.
  • Learners must be very self-motivated and driven as the responsibility for completing their work is on them. There isn’t a teacher there checking up on their progress.
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14
Q
  1. News and Information
A

With the use of online services, we are able to access news as well as real time information.
e.g news sites that gives information on current events

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15
Q

What are the advantages of using online services for news and information?

A
  • Gives most up to date information
  • It is easy to plan events and trips as you can easily access travel and weather information to see if anything will affect you.
  • Can be personalized
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16
Q

What are the disadvantages of using online services for news and information?

A
  • It’s difficult to identify genuine news/information with large quantities of poorly sourced or “fake” news made available
  • News can be released before affected parties are informed, such as finding out a family member has passed away online rather than the relevant authorities.
17
Q
  1. Entertainment and Leisure
A

Thanks to online services we are able to entrain our self. As well as leisure

18
Q
  1. Entertainment and Leisure
A

Thanks to online services we are able to entrain our self. As well as leisure

19
Q

Example of online services used in Entertainment and Leisure

A
  • Video and music streaming sites
  • Online gaming
20
Q

What are the advantages of using online services for entertainment and leisure?

A
  • People can access a huge variety of entertainment
    -We can access streaming services whenever we want
  • Can play with anyone around the world
21
Q

What are the disadvantages of using online services for entertainment and leisure?

A
  • Children can access inappropriate content much more easily. There is no watershed like with traditional television and there is no real way to check a users age accurately
  • Our lives can become very distracted and dominated by these services as their quick on-demand availability means we can always find a film/show we’d like to watch.
22
Q
  1. Productivity
A

Online productivity services are websites and webapps that are used to complete work tasks more efficiently

23
Q

Example of online services used in productivity

A
  • Cloud computing software
  • Communicating ools e.g email and video conferencing
24
Q

What are the advantages of using online services for productivity purpose

A
  • It is accessible anywhere = Flexibility
  • Working collaboratively with colleagues is easier. Cloud computing isparticularly helpful as itcan allow multiple usersto working on the same document simultaneously.
25
Q

What are the disadvantages of using online services for productivity purpose

A
  • If the companiesinternet or network connection goes down then this can damage productivityas users cannot access the online services = dependent on internet connection
26
Q

7.Booking system

A

With the use of online services we can pre-book all sorts of services

27
Q

Example of online services used in Booking Systems

A
  • Transport
  • Hotels
  • Appointment
28
Q

What are the advantages of using online services for booking systems

A
  • No need to travel to make an appointment
  • Businesses need less administrative staff to handle bookings
  • Customers can compare prices of bookings quickly and easily to find the best price.
29
Q

What are the disadvantages of using online services for booking systems

A
  • Booking online requires electronic payment which could lead to bank fraud if your details are intercepted or you book with a dodgy site.
  • Booking websites may not be legitimate and so you may be paying money for a booking that you never actually receive.

IT Unit 1 Exams (5 decks)

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