E-Plex Flashcards
E-Plex Range
What is the E-Plex 2000?
A standalone electronic pushbutton lock that eliminates the need for physical keys, providing secure access control.
What type of keypad does the E-Plex 2000 use?
A telephony-style pushbutton keypad, designed for easy programming and durability.
What is the main advantage of the E-Plex 2000?
No need for physical keys, 100 user codes, battery-powered, multiple access modes, and an audit trail.
What is the power source of the E-Plex 2000?
Three AA batteries located in the outside housing, allowing 100,000 cycles before replacement.
How many user codes can the E-Plex 2000 store?
Up to 100 unique user PIN codes.
What is the audit trail capacity of the E-Plex 2000?
1,000 event audit trail to track entry logs.
What are the three access modes available on the E-Plex 2000?
1️⃣ PIN Mode – Users enter a PIN for access.
2️⃣ Passage Mode – The door remains unlocked.
3️⃣ Lockout Mode – All users are temporarily locked out.
What is the adjustable PIN code length for the E-Plex 2000?
4 to 8 digits.
What is the anti-tamper lockout feature?
After 3 to 9 incorrect attempts, the lock temporarily disables access for 0 to 90 seconds (configurable).
How long is the adjustable re-lock time?
2 to 20 seconds.
What key override does the E-Plex 2000 have?
Kaba 1539 6-pin bump-resistant cylinder (Schlage “C” keyway).
What lock types are available for the E-Plex 2000?
1️⃣ Cylindrical latch (standard).
2️⃣ MS2602 mortice lock (optional).
What material is used for the keypad buttons?
Vandal-resistant solid metal pushbuttons.
What is the lockset construction of E2000?
Heavy-duty commercial Grade 1, with a solid cast exterior housing and levers.
What is the backset size for the cylindrical lock?
70mm (standard), with an optional 60mm backset.
What is the minimum stile requirement?
127mm.
How much does the E-Plex 2000 weigh?
3.63 kg (both cylindrical and mortice versions).
Does the E-Plex 2000 require wiring?
No, it is battery-powered, eliminating wiring issues.
What is the door thickness compatibility?
🔹 Cylindrical model: 35mm to 64mm (with an optional kit for up to 95mm).
🔹 Mortice model: 35mm to 50mm (with an optional kit for up to 64mm).
What installation components are included?
✅ Lock assembly
✅ Installation manual & template
✅ Quick reference guide
✅ Operations manual
✅ Required hardware
What is the fire rating of the E-Plex 2000?
2-hour fire rating (US Standards)
What certification does the E-Plex 2000 meet?
ANSI/BHMA Grade 1 for durability.
Can the E-Plex 2000 be used outdoors?
Yes, it is indoor/outdoor rated and operates in temperatures from -35°C to 66°C.
What is the standard finish & special order finishes for the E2000?
Stain Chrome is standard. Special order finishes include Satin Brass & Dark Bronze.
What is the warranty period for the E-Plex 2000?
2-year warranty from the date of installation.
How does the E-Plex 2000 track its warranty?
It has a built-in warranty counter in the lock’s memory.
Where is the E-Plex 2000 commonly used?
🏢 Commercial buildings (offices, retail, schools).
🏭 Industrial facilities (factories, warehouses).
🏥 Healthcare & government buildings.
🏠 Residential properties (apartments, homes).
What are the top 5 key features of the E-Plex 2000?
1️⃣ Standalone, keyless access control (supports 100 user PINs).
2️⃣ Battery-powered (3 AA batteries) – lasts 100,000 cycles.
3️⃣ Multiple modes – PIN, Passage, and Lockout.
4️⃣ ANSI/BHMA Grade 1 durability – indoor/outdoor rated.
5️⃣ Audit trail (1,000 events) + key override option.
What happens when the E-Plex 2000 is in Factory Mode?
The lock can only be opened using the default master code (12345678). To exit Factory Mode, the Master Code must be changed.
How do you enter Programming Mode?
Press #MasterCode#, which allows you to configure access settings and lock functions.
What does entering 099# do?
Resets to factory settings but retains Master and Manager Codes.
What does entering 299# do?
Deletes all Access and Service User Codes but keeps Master and Manager Codes.
How do you perform a Hard Reset if you don’t know the Master Code?
1️⃣ Remove a screw from the inside housing and press the Reset-to-Factory-Default button.
2️⃣ Wait 15 minutes for the reset sequence.
3️⃣ Enter the default master code (12345678).
What are the four user levels in the E-Plex 2000?
1️⃣ Master User – Can configure all lock settings.
2️⃣ Manager User – Can add users but cannot change the Master Code or reset the lock.
3️⃣ Access User – Standard PIN-based users.
4️⃣ Service User – Temporary access user (valid for 1-24 hours).
How long does a Service User code remain valid?
Between 1 and 24 hours, after which it is automatically deleted.
How can you activate or deactivate Passage Mode?
Enter 399#1# to activate Passage Mode.
Enter 399#0# to deactivate Passage Mode.
What command activates Lockout Mode, preventing all users except the Master from accessing the lock?
499#1# (Activate Lockout Mode)
499#0# (Deactivate Lockout Mode)
What happens when too many incorrect PIN attempts are entered?
After 3-9 incorrect attempts, the lock enters Tamper Shutdown Mode.
It remains locked for 0-90 seconds (configurable).
What is the default Tamper Lockout Time?
30 seconds after 4 incorrect attempts.
How do you test the lock’s diagnostics?
Enter 500#123456789*0# to test all buttons, LEDs, and the buzzer.
What are the two installation options for the E-Plex 2000?
1️⃣ Cylindrical Latch (Standard or 60mm optional backset).
2️⃣ Mortise Lock (Uses MS2602 mortise prep).
What should you do if the outside lever feels tight or doesn’t return to horizontal?
Loosen the mounting screws and adjust the alignment.
Ensure the square spindle is correctly inserted.
What tools are required for installing the lock?
✅ Ensure the latch retracts smoothly when turning the inside lever.
✅ Verify that the mechanical key override works.
✅ Test with the default Master Code (12345678).
What happens when the batteries are low?
Both Red & Green LEDs flash together when a valid PIN is entered.
What should you do if the lock doesn’t respond after a battery change?
1️⃣ Remove the battery pack for 10 seconds.
2️⃣ Reinsert the batteries and test the lock.
What is the mechanical override key used for?
To enable the outside lever to function if the electronic system fails.
What is the expected battery life of the E-Plex 2000?
100,000 cycles per set of three AA batteries.
What must be done to correctly install a mechanical override key?
1️⃣ Insert the key and turn it clockwise until it stops.
2️⃣ Release the key and turn the outside lever to retract the latch.
