E Marketing Flashcards

0
Q

5S of internet marketing

A
Sell
Serve - add value through i- advantage
Speak - get closer
Save - reduce costs by using information technologies to make ur business more efficient.
Sizzle - extend the online brand
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1
Q

E marketing

A

To achieve marketing objectives through use of E-communication technologies

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2
Q

Smart e-marketing objectives

A

Start-ups
Establish mobile phone operator
Establish media company
Establish business to business engineering company
Reduce cost of routine customer service by 10% to enable focus on delivery of specialized customer service

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3
Q

Situation analysis

A

Environment analysis and review of internal processes and resources to inform strategy.

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4
Q

Demand analysis for e-business

A

Assessment of the demand for e-commerce services amongst existing and potential customer segments.

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5
Q

Customer scenario

A

Alternative tasks or outcomes required by a visitor to a website. Typically accomplished in a series of stages of different task involving different information needs or experiences.

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