E-commerce and m-commerce

Question 1

What is e-commerce

Answer 1

E-commerce is the selling of goods and services over the internet then delivered to the customer

Question 2

What is m-commerce

Answer 2

M-commerce is the selling of goods and sees over a mobile device lake a phone or tablet and usually on an app that the firm has made

Question 3

How can e-commerce reach international markets more easy

Answer 3

The internet allows more people in more places to buy products

Can be accessed all over the world

Cheaper than buying advertising in foreign countries

International markets = more profit

Question 4

Advantages of e-commerce

Answer 4

1. A business can reach a larger and wider market
2. Increase in sales-increase revenue-increase profit
3. sucsesfull online stores may mean highstreets stores may be able to close to save costs on properties like rent and staff

Question 5

Disadvantages of e-commerce and m-commerce

Answer 5

1. Increased cost e.g a website or app designer which can be expensive
2. Specialised training may need to be provided for customer service it can be expensive
3. some customer may be reluctant to buy online (mostly older gen)