DriveTime

Question 1

Rental Reimbursement (Before 2020 and after 2020)

Answer 1

Before 2020 - Up to $25.99/day on covered component/approved claim for up to 10 days

After 2020- Up to $30/day on covered component/approved claim. Maximum reimbursement is $300 per claim.

Question 2

Towing

Answer 2

Up to $75 reimbursement on approved claim

Question 3

VSC Deductibles

Answer 3

$100 for INRF

$200 for ONRF

Question 4

VSC Covered Components

Answer 4

36/36,000- Engine heating/cooling, power steering and AC/heat
60/50,000 Internally lubricated components of engine, transmission and transfer case, and drive axles

Question 5

LW Terms and Coverage

Answer 5

30 days or 1,500 miles

Almost everything has the potential for coverage as long as mechanically failing.

Question 6

Website

Answer 6

Silverrockhelp.com

Question 7

What is the 2 day rule?

Answer 7

If customer calls in on day 30 are are under 1500 mi, they can still get into a INRF to have concerns addressed per the 2 day rule.