Drew and Heritage (1992)

Question 1

When do turn taking rules and restrictions usually have an influence on language?

Answer 1

When in systems which involve some sort of hierarchy, in which different individuals have different amounts of power which determines the more active role in dialogue

Question 2

How can the amount of allowable contributions change within an organisation?

Answer 2

Depends on the individual’s placement within the hierarchy of power

Question 3

When do asymmetrical interactions mostly take place?

Answer 3

In institutional language

Question 4

What type of communication is used in assymetrical interactions?

Answer 4

External Communication