Dp 1 - Operations Management and Objectives Flashcards

1
Q

Operations management

A

coordinating and organisation the activities involved in producing the goods or services that a business sells to customers

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2
Q

OM: Efficiecy

A

how productively a business uses its resources when producing a good or service

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3
Q

OM: Effectiveness

A

extent to which a business achieves its stated objectives

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