Domain IV: Stakeholder Management

Question 1

1. Identify stakeholders, including sponsors, and create the stakeholder matrix in order to document their position relative to the program.

Answer 1

Stakeholder Management

Question 2

2. Perform stakeholder analysis through historical analysis, personal experience, interviews, knowledge base, review of formal agreements (for example, request for proposal (RFP), request for information (RFI),
   contracts) , and input from other sources in order to create the stakeholder management plan.

Answer 2

Stakeholder Management

Question 3

3. Negotiate the support of stakeholders, including sponsors, for the program while setting clear expectations and acceptance criteria (for example, KPIs) for the program benefits in order to achieve and
   maintain their alignment to the program objectives.

Answer 3

Stakeholder Management

Question 4

4. Generate and maintain visibility for the program and confirm stakeholder support in order to achieve the program’s strategic objectives.

Answer 4

Stakeholder Management

Question 5

5. Define and maintain communications adapted to different stakeholders, including sponsors, in order to ensure their support for the program.

Answer 5

Stakeholder Management

Question 6

6. Evaluate risks identified by stakeholders, including sponsors, and incorporate them in the program risk management plan, as necessary.

Answer 6

Stakeholder Management

Question 7

7. Develop and foster relationships with stakeholders, including sponsors, in order to improve communication and enhance their support for the program.

Answer 7

Stakeholder Management