Domain 5 Flashcards
What are the tips to enhance communication?
• Use good body language. • Explain important policies, procedures, and expectations to the client. • Be sensitive to clients’ feelings; connect emotionally. • Use positive communication; encouragement, support, positive reinforcement. • Greet clients with a hello, a handshake, and a smile.
What is the flow of verbal communication?
What speaker says, what listener hears, what listener thinks speaker means, what speaker means
What are non-verbal communication considerations?
o What someone is thinking or feeling is reflected in body language and facial expressions.
o Humans are programmed to notice small changes in physical appearance, posture, gestures, and body position in other people.
What is active listening?
Having an attitude and genuine interest in seeking a client’s perspective.
What is a close-ended (directive) question?
Can be answered in one word; yes or no
What is an open-ended (nondirective) question?
Allow clients to give more information.
What is reflecting?
Repeating back to the client the meaning of what was just heard.
What is summarizing?
Series of reflections to show depth of listening.
What is a SMART goal?
•SPECIFIC
Clearly defined so anyone can understand the intended outcome.
•MEASURABLE
If a goal is not quantifiable, a client can not manage it.
•ATTAINABLE
Challenging, but not extreme.
•REALISTIC
Must be something the client is both willing and able to work toward.
•TIMELY (time-oriented)
Specific date of completion; realistic but not too far in the future.
What are the considerations for goal setting for clients?
- Understand what improvements clients hope to achieve.
- Clarify vague client statements (e.g., “I want to feel better,” or “I want to get fit”).
- Have clients verbalize goals for clarification.
- Recognize what is unrealistic for a client.
- Only set goals that are SMART.
- Understand all clients will progress at different speeds.
- Determine when and how each client’s goals will be revisited and reevaluated.
What are the stages of behavioral change?
Precontemplation Contemplation Preparation Action Maintenance
What is the self-confidence behavior modification technique?
Building clients’ confidence leads to
increased exercise adherence.
What is the motivational interviewing behavior modification technique?
Collaborative, person centered form of coaching to elicit and strengthen motivation for change.
What is the autonomy-supportive coaching behavior modification technique?
Creating an environment that emphasizes self-improvement, rather than beating others (direct competition)
What is the prompting behavior modification technique?
Using cues to initiate behavior.
What is the contracting behavior modification technique?
Written statements outlining behaviors and consequences for fulfillment
What is the cognitive-behavioral approach behavior modification technique?
Association and dissociation techniques, positive self-talk, psyching up, imagery, social support.
What is the intrinsic approach behavior modification technique?
Emphasize internal enjoyment and fun of exercise, not just goal completion.
What are the forms of support?
Instrumental support—tangible, practical factors necessary to help a person achieve a goal.
Emotional support—expressed through encouragement, caring, empathy, and concern.
Informational support—directions, advice, and suggestions from the professional.
Companionship support—the availability of family and friends to exercise together.
What has exercise been shown to do?
Promote positive mood, reduce stress, improve sleep, and reduce depression and anxiety.
What are common barriers to exercise?
Time, unrealistic goals, lack of social support, social physique anxiety, convenience.
What should happen at the end of the initial session?
- …whether clients have everything they need, are ready to begin, or need more information.
- …the clientele of the facility and how to fit in.
- …what clothing is appropriate for exercise.
- …the effect of other exercisers on their behavior (social facilitation)
Which of the following is a characteristic of the maintenance stage?
They have maintained the change for six months or more
A new client tells the personal trainer that although he exercises occasionally, he is now ready to try a different approach to become a regular exerciser. This an example of which section of the stages of change model?
Preparation
A father decides that there is too much injury risk for his overweight son to partake in personal training. This is an example of which of the following?
Behavior reactants
What type of support is given when someone supports their child in starting an exercise program?
Parental
