Domain 2 - BC / DR

Question 1

What is the definition of COOP in BC / DR?

Answer 1

Continuity of Operations Plan. This is how we keep operating in a disaster.

Question 2

What is the definition of the crisis communication plan?

Answer 2

How we communicate internally and externally during a disaster.

Question 3

What is the definition of a cyber incident response plan?

Answer 3

How we respond to cyber events.

Question 4

What is the definition of Occupant Emergency Plan (OEP)?

Answer 4

This is how we protect our facilities, staff and environment in a disaster.

Question 5

What is the definition of a Business Recovery Plan (BRP)?

Answer 5

Business Recovery Plan. This is a list of the steps that need to be taken to restore normal operations after recovering from a disruptive event.

Question 6

What is a continuity of support plan?

Answer 6

Focuses on support of specific IT systems and applications.

Question 7

What is the definition of a Crisis Management Plan (CMP)?

Answer 7

This gives us effective management of the organization in the event of a disaster.

Question 8

How often should the business continuity plan be reviewed?

Answer 8

Every time new assets are added.

Question 9

What are the three disaster categories?

Answer 9

Natural, Human, Environmental (servers, HVAC, UPS, etc..)

Question 10

What should a Disaster Recovery Plan answer?

Answer 10

The objective, the teams responsible, and the procedures when a disaster hits.

Question 11

What is the disaster recovery plan lifecycle?

Answer 11

Mitigation, preparation, response, and recovery.

Question 12

What is a walk-through / tabletop exercise?

Answer 12

A group of managers and critical personnel sitting down and talking through the recovery process.

Question 13

What is the definition of RPO

Answer 13

The acceptable amount of data that can not be recovered.

Question 14

What is the definition for Maximum tolerable downtime (MTD)?

Answer 14

The time to rebuild the system and configure it for production use.

Question 15

What is the definition for Work Recovery Time (WRT)?

Answer 15

How much time is required to configure a recovered system.

Question 16

What is the definition of Mean time between failures (MTBF)?

Answer 16

How long until we are expecting a system to fail.

Question 17

What is the definition of Mean time to repair (MTTR)?

Answer 17

How long will it take to recover a failed system.

Question 18

What is the definition of Minimum Operating Requirements (MOR)?

Answer 18

The minimum system requirements for our critical systems to function.

Question 19

What is a Reciprocal Agreement Site?

Answer 19

A contract with another organization in the same LOB that will give us space in their datacenter.

Question 20

What is the definition of an event in incident management?

Answer 20

An observable change in state. Neither negative or positive.

Question 21

What is the definition of an incident in incident management?

Answer 21

Multiple adverse events happening in the system or network.

Question 22

What is the definition of a problem in incident management?

Answer 22

An incident with an unknown cause.

Question 23

What is the definition of inconvenience in incident management,

Answer 23

non-disruptive failures.

Question 24

What is the definition of a disaster in incident management?

Answer 24

When the facility is unusable for 24 hours or longer.

Question 25

What is the definition of a catastrophe in incident management?

Answer 25

When the facility is destroyed.

Question 26

What are the 8 steps of the incident management lifecycle

Answer 26

preparation
detection
response
mitigation
reporting
recover
remediation
lessons learned