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CCMC > Domain 2 > Flashcards

Domain 2 Flashcards

1
Q

Motivational Interviewing

A

Client centered approach to interviewing that focuses on helping the client discover their motivation for change
- Express empathy
- Support self-efficacy
- Roll with resistance
- Recognize discrepancy

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2
Q

OARS (acronym)

A

Approach used with motivational interviewing
O- Open-ended questions
A- Affirmations
R- Reflections
S- Summaries

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3
Q

Client Engagement

A

Client takes active role in care decisions

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4
Q

Client Activation

A

Describes knowledge, skills, ability, willingness, and confidence a person has to allow them to become engaged in managing own health/healthcare

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5
Q

6 Stages of Change

A
  1. Pre-contemplation
  2. Contemplation
  3. Preparation
  4. Action
  5. Maintanence
  6. Termination
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6
Q

Client Empowerment

A

Roles and functions the case manager performs in supporting and educating

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7
Q

Health Literacy

A

Ability to obtain, communicate, process, and understand basic health information

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8
Q

Rancho Los Amigos Levels of Cognitive Functioning

A

Follows recovery of TBI

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9
Q

Dual Diagnosis/Co-Occuring Disorders (COD)

A

Behavioral/mental health disorder and a substance abuse disorder

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10
Q

Change Talk

A

Statements made by client that reveal motivation for/committment to change

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11
Q

Glasgow Coma Scale (GCS)

A

Measures level of a coma in acute phase of injury

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12
Q

Mini-Cog Test

A

3 item recall and clock drawing test

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13
Q

Mini-Mental Status Exam

A

11 questions, cognitive functioning test for presense of head injury or dementia

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14
Q

Hamilton-D

A

Measure level of depression

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15
Q

Minnesota Multiphasic Personality Inventory (MMPI)

A

Assesses for personality traits and psychopathology

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16
Q

Social Determinants of Health (5)

A
  1. Economic stability
  2. Education access and quality
  3. Health and healthcare access
  4. Neighborhood/built environment
  5. Social and community context
17
Q

Self-Efficacy

A

One’s belief in their own ability to succeed

18
Q

Conflict Resolution Strategies (in order, 5)

A
  1. Collaboration
  2. Negotiation
  3. Accomodation
  4. Competitive
  5. Avoidance
19
Q

Health Coaching

A

Already suffers from chronic disease, goal to lessen impact of disease

20
Q

Empathy vs. Sympathy

A

Empathy- experiencing someone’s feelings, drives connection
Sympathy- understanding someone’s feelings, drives disconnection

21
Q

Spirituality vs. Religion

A

Spirituality- sense of connection with something bigger
Religion- community of people who share similar beliefs

22
Q

1995-1997 Adverse Childhood Experiences Study (ACES)

A

Kaiser Permanente and CDC, 200 questions about childhood experiences/10 types of trauma, 4+ trauma=higher percentage of premature death and chronic illness

23
Q

Chronic Conditions

A

Health conditions lasting 3+ months

24
Q

Chronic Care Model (CCM)

A

World Health Organization (WHO), 6 essential elements: self-management support, community resources, health systems, delivery system design, clinical information systems, decision support

25
Q

Elizabeth Kubler-Ross 5 Stages of Grief

A
  1. Denial
  2. Anger
  3. Bargaining
  4. Depression
  5. Acceptance
26
Q

Death with Dignity (Good Death)

A

Dying free from avoidable stress and suffering

27
Q

Bereavement

A

Effectively dealing with loss of a loved one

28
Q

Cultural Competency

A

Behaviors ensure all clients recieve high quality, effective care regardless of language, culture, and socioeconomic status

29
Q

Cultural Proficiency

A

Knowing how to learn about individuals and their cultures

30
Q

Cultural Humility

A

Lifelong commitment to self-evaluation and self-critique

31
Q

Cultural Sensitivity

A

Skills that enable learning and understanding that people are different, which assist in serving them better

CCMC (5 decks)

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