DIVERSITY QUESTIONS Flashcards

1
Q

What is diversity? What is equality?

A

Where difference is recognised and emphasised, but not actively leveraged to drive organisational success

  • equal opportunities is about diverse individuals within specific groups e.g. race, gender etc
  • diversity can be seen as an extension from equal opportunities
  • diversity recognises we ALL have different needs so businesses should respond to those needs fairly and flexibly
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2
Q

What are the main drivers of diversity?

A
  • orgs may perceive a social and moral case
  • a legal case to develop equality and diversity policies
  • a persuasive business case
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3
Q

What is the business case for diversity?

A
  • it is the key to an organisations reputation
  • its the right thing to do
  • high performance outcomes of diverse teams
  • employees will be highly motivated
  • attract good candidates
  • employee retention
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4
Q

What is the social and moral case for diversity?

A
  • an inclusive society is a society with less conflict and insecurity
  • encourages active participation from all
  • the means to meet and exceed social obligations
  • can develop greater social cohesion
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5
Q

What is the legal case for diversity?

A
  • it is unlawful for orgs to discriminate on grounds of gender, race etc
  • best practises to ensure that they are compliant with existing legislation
  • avoid being sued
  • costs of bad practise outweigh the costs of implementing good practise
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6
Q

What difficulties may a business experience in not being diverse?

A
  • Risks losing access to groups of customers or clients
  • less creative ideas and perspectives
  • attracts a lower level of god candidates
  • less motivated employees
  • harder to achieve business objectives
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7
Q

What is the difference between the radical and liberal approach?

A

The liberal approach:
- all individuals have the right to standards of justice and citizenship
- all people can freely and equally compete
- all individuals treated neutrally
- those who perform best are best rewarded
The radical approach:
- relies more on the concept of individual discrimination and equality is the consequence of wider group level discrimination
- intervention is acceptable in order to attain equality
- advocates the use of positive discrimination
- can lead to organisations setting quotas/ targets

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8
Q

Who is involved to embed diverse policies/ practises within an organisation?

A
  • leadership/ senior managers embracing the concept and embedding values
  • commitment to learning, development and education for staff at all levels
  • delivered through line management to include staff at all levels
  • requires commitment and supply from leaders at senior levels
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9
Q

Which practises may result in discrimination within a business?

A
  • Indirect discrimination: when an employer sets requirements or criteria for a job that adversely impacts members of a particular group disproportionately
  • paying equally qualified staff in the same position different salaries (google)
  • discriminating when assigning disability leave, maternity leave or retirement options
  • discrimination when issuing promotions or lay offs
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10
Q

What is neurodiversity and what does this mean for a business?

A

Refers to the natural range of differences in human brain function

  • In employment, it refers to alternative thinking styles e.g. dyslexia, autism, ADHD
  • Businesses must make simple and low cost adjustments to cater for these individuals
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11
Q

How might a business facilitate neurodiverse employees from the EB through to promotion?

A

Employer brand: include case studies highlighting how neurodivergent employees are supported
R&S: clear job role and description
Diversity and inclusion statement which states you are happy to discuss reasonable adjustments
Interviews: interviewers need specific training to avoid penalising unconventional body language or social skills
- Progression: monitoring and succession planning to avoid talented neurodivergents from missing out on opportunities to progress

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12
Q

Which law supports diversity - what are its components?

A
  • Equality act 2010
  • protects people from discrimination in the workplace and in wider society
  • intended to streamline, simply and harmonise the separate individual pieces of discrimination
  • promotes the ‘protected characteristics’
  • age, disability, sex, gender reassignment, race, religious belief, sexual orientation, marriage and civil partnership, pregnancy and maternity
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13
Q

Which elements of the act are in high profile currently – examples?

A
  • Neurodiversity - Starbucks employee wins dyslexia discrimination case
  • Homophobia - bakery in Northern Ireland guilty after refusing to make a cake for a gay marriage
  • Sex - google sued over sex discrimination
  • Pregnancy/maternity - 3 women settle claims for £15,500
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14
Q

Identify and discuss the main arguments for creating a diverse workforce:

A

Business case: increase engagement, reduce conflict, increase innovation, attract the best individuals
Social and moral case: create an inclusive and cooperative environment, encourages other businesses in the industry to follow, social justice and fairness
Legal case: unlawful to discriminate, avoid being sued, costs of bad practise outweigh the costs of implementing

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15
Q

Identify and discuss the methods organisations can use to create a diverse workforce:

A
  • Be clear on laws
  • Blind recruitment
  • Identify diversity and equality issues through workforce surveys
  • flexible working to support individuals with protected characteristics in 2010 equality act
  • pay and reward should be transparent, as seen in BBC and ITV, EXAMPLE: google sued over unequal pay
  • Eliminate bias in R&S
  • external experts and consultants can assist in developing diversity policies by reviewing current HR activities
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16
Q

What are some positive examples of diversity?

A
  • Johnson&Johnson: have a website named ‘diversity university’ which helps employees to understand the benefits of working collaboratively
  • Mastercard: get older employees to be active on social media to address generational barriers
  • Cocacola: in 2017 they introduced a new policy whereby 6 weeks of paid leave was extended to all new mothers and fathers