Diversity inclusion & teamworking

Question 1

Why can teams be beneficial to property professionals?

Answer 1

• share knowledge
• improved performance
• peer checking work

Question 2

What are the theoretical stages of team development?

Answer 2

1. Forming
2. Storming
3. Norming
4. Performing
5. Adjourning

Question 3

Name 5 ways to promote effective team working?

Answer 3

• common purpose
• clear objectives
• Adequate resources
• range of skills
• Understand strengths and weaknesses of team members

Question 4

What is unconscious bias?

Answer 4

When people favour others who look like them and/or share their values

Question 5

Why is diversity important

Answer 5

1. brings in new ideas and experiences, and people can learn from each other
2. new ideas and perspectives leads to better problem solving
3. Working in diverse teams opens dialogue and promotes creativity

Question 6

What can organisations do to encourage diversity?

Answer 6

1. adopt recruitment techniques that recognise and address unconscious bias
2. communications which are inclusive rather than discriminatory
3. implement practices which exceed legal requirements under the Equality Act 2010