Diversity, inclusion & team working L1

Question 1

What is workplace diversity (2)

Answer 1

• Relates to the acceptance and inclusion of employees of all backgrounds
• An important asset of an organisation, it acknowledges individual strengths of each employee

Question 2

What are some advantages of a diverse team (4)

Answer 2

• Increased productivity
• Increased creativity
• Improved cultural awareness
• A positive reputation

Question 3

Explain your understanding of inclusion within the workplace (2)

Answer 3

• Creating an environment and culture where all employees feel like they belong
• Resulting in employees being more transparent and being able to voice opinions

Question 4

What is meant by the term unconscious bias (2)

Answer 4

• Refers to the assumptions someone might have over another due to their race, gender or disability
• Judgements are made without conscious awareness

Question 5

What legislation underpins this competency

Answer 5

Equality Act 2010

Question 6

What are the protected characteristics - 8

Answer 6

• Age
• Gender reassignment
• Marital Status
• Disability
• Race
• Pregnancy
• Religion
• Sexual Orientation

Question 7

Give an example of where you have overcome unconscious bias

Answer 7

For example when letting residential property and selecting top three applicants to present to my client, I ensure to undertake a peer review before presenting to my client to ensure I overcome any personal unconscious bias