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Shared Mandatory comps > Diversity, Inclusion and Teamworking L1 > Flashcards

Diversity, Inclusion and Teamworking L1 Flashcards

1
Q

Diversity, inclusion and teamworking - Extract from Candidate Guide - Aug 2018 (updated Feb 2022)

A
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2
Q

Give me an example of how you use team working in your current role?

A

Team building days, bi-weekly drinks and quizzes, Communication is crucial and having a shared understanding of the goals, Positive reinforcement and training less experiences members

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3
Q

What particular skills have you got that contribute to team working?

A

I am a positive person and can identify when people are struggling, I am Patient and am good at sharing my experience to help others understand and learn.

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4
Q

Give me some examples of how you promote team working?

A
  • Mentoring
  • Listening
  • Explaining the end goal and steps required to get there
  • Promoting inclusive working together
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5
Q

When a new member joins your team, how do you welcome them?

A

I delegate a few small jobs to them, have meetings, explain the goal and ‘check in’ reguarly.

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6
Q

What are the key aspects of an effective team ?

A
  • Clear objectives
  • Balanced roles
  • Effective processes
  • Good communication
  • Support and trust.
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7
Q

How would you deal with a member of the team who is negative towards a particular task and is disruptive ?

A

I would speak to the team member on a one to one basis and ask if they’re is anything wrong. I would air my thought and see if they understand why and what we are doing. This could be escalated to a line manager for further review.

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8
Q

What particular skills have you got that contribute to teamworking?

A

N/A

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9
Q

Give me some examples of how you promote team working?

A
  • Mentoring
  • Listening
  • Explaining the end goal and steps required to get there
  • Promoting inclusive working together
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10
Q

What current challenges is Covid and/or Brexit bringing to Teamworking?

A

Disjointed , not face to face meeting, limited connection and meetings

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11
Q

What makes successful teamwork?

A

Communication is crucial and having a shared understanding of the goals.

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12
Q

What are some types of teams?

A
  • Office Team
  • Project Team
  • Accounts Team
  • Design Team
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13
Q

What are some examples of Team Working you have demonstrated?

A
  • Listening
  • Persuading
  • Discussing
  • Reporting
  • Communication
  • Strengths & Weaknesses
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14
Q

What is unconscious bias and who would you manage it ?

A

Unconscious bias (or implicit bias) is often defined as prejudice or unsupported judgments in favour of or against one thing, person, or group as compared to another, in a way that is usually considered unfair. As a result of unconscious biases, certain people benefit and other people are penalized.

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15
Q

What is The Equality Act 2010 ?

A

The Equality Act 2010 legally protects people from discrimination in the workplace and in wider society. It replaced previous anti-discrimination laws with a single Act, making the law easier to understand and strengthening protection in some situations.

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16
Q

What are the equality act protected characteristics ?

A

The characteristics that are protected by the Equality Act 2010 are:
* age
* disability
* gender reassignment
* marriage or civil partnership (in employment only)
* pregnancy and maternity
* race
* religion or belief
* sex
* sexual orientation

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17
Q

What did the equality Act incorporate ?

A

It brings together over 116 separate pieces of legislation into one single Act. Including :
• the Equal Pay Act 1970
• the Sex Discrimination Act 1975
• the Race Relations Act 1976
• the Disability Discrimination Act 1995
• the Employment Equality (Religion or Belief) Regulations 2003
• the Employment Equality (Sexual Orientation) Regulations 2003
• the Employment Equality (Age) Regulations 2006
• the Equality Act 2006, Part 2
• the Equality Act (Sexual Orientation) Regulations 2007

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18
Q

What is the RICS inclusive employer mark

A

In 2015 RICS launched the Inclusive Employer Quality Mark which aims to drive behaviour change by encouraging all organisations, large and small, to look carefully at their employment practices and have inclusivity at the heart of what they do.

Employers will be asked to pledge their commitment by adopting six main principles – leadership and vision (increasing workforce diversity), recruitment (attracting under-represented groups to the industry), staff development (equal opportunities for career progression), staff retention (flexible working), staff engagement (inclusive culture) and continuous improvement (learning from industry best practice).

19
Q

How to improve team dynamics?

A
  • Know your team
  • Tackle problems quickly with positive feedback
  • Define roles
  • Break down barriers
  • Clear communication
  • Focused attention.
20
Q

What do you think makes a successful team? Explain the Tuckman theory.

A
  • The first step is to FORMING the team
  • The team then goes through STORMING whereby they overcome obstacles and accept the differences to work on conflicts
  • NORMING stage requires consensus around who the leaders are and each members role.
  • This is followed by PERFORMING is where the work is carried out and issues handled proactively
  • Finally, ADJOURNING is when the team dismantles at the end of a project
21
Q

What is Tuckmans Theory?

A
  • Forming
  • Storming
  • Norming
  • Performing
  • Adjoining
22
Q

What is the Latham report ?

A

A report commissioned by the UK Government, to looking into the apparent failings of the construction industry as a whole.

The Latham report led to the creation of the Construction Industry Board (CIB) in 1995 to oversee implementation of its recommendations.

23
Q

What were the Findings of the Latham Report?

A

The report described the industry as ineffective, adversarial, fragmented and incapable of delivering for its clients.

24
Q

What were the Latham Report Recommendations?

A

That the Government should become a best practice client. That the NEC suite of contracts be adopted to improve a less adversarial approach. Encouraged Partnering between companies and organisations. Risk should be allocated to the party best able to handle it.

25
Q

What are the Belbin roles?

A

States that there are 9 roles shared between action, people orientated and cerebral roles. Roles include:
* Shaper
* Implementer
* Completer
* Coordinator
* Team worker
* Resource investigator
* Plant
* Monitor evaluator
* Specialist.

26
Q

What Belbin type are you ? What are your characteristics ?

A

I am a coordinator. I am good at leading and delegating roles and I am good at recognising team members skills. I work well with Monitor-Evaluators who are good at strategizing.

27
Q

What is the Herzberg Theory?

A

Frederick Herzberg (1959). Two factor motivational theory. Workers are motivated to work harder through motivators, such as;
* Empowerment
* Job enlargement
* Job Enrichment.
Workers can become demotivated if hygiene factors are not met, such as;
* Pay
* Relationships
* Working Conditions

28
Q

What is teamworking ?

A

Teamwork is the collaborative effort of a group to achieve a common goal or to complete a task in the most effective and efficient way.

29
Q

What is the difference between Diversity and Inclusion

A

Diversity describes the variation in personal, physical, and social characteristics that exist, while inclusion refers to the procedures organizations implement to integrate everyone in the workplace

30
Q

Are there any negative points to a team?

A

Some team members can clash and cause conflict and demotivation

31
Q

What skills have you got that contribute to teamworking?

A

My skills include the clear identification of the goal and the route towards this, i am organised and review regularly to ensure progress and identify and obstacles.

32
Q

Explain how the Equality Act protects people.

A

The Equality Act 2010 is a law which protects you from discrimination. It means that discrimination or unfair treatment on the basis of certain personal characteristics, such as age, is now against the law in almost all cases

33
Q

What are belbins team roles ?

A
  • Teamworker
  • Coordinator
  • Shaper
34
Q

What does inclusive communication include?

A

Sharing information in a way that everyone can understand

35
Q

What EDI policies does your company have and how do you comply with them?

A

Whilstleblowing policies, EDI Groups, Diveristy Training

36
Q

What is a RACI matrix?

A

The RACI matrix is a responsiblity assignment chart that maps out every task, milestone or key decision involved in completing a project and assigns which roles are Responsible for each action item, which personnel are Accountable, and, where appropriate, who needs to be Consulted or Informed.

37
Q

Explain your understanding of supply chain management.

A

Supply chain management is the management of the flow of goods and services and includes all processes that transform raw materials into final products.

38
Q

Which of the RICS Rules of Conduct relate to Diversity and Inclusion?

A

Rule - 4: Members and firms must treat others with respect and encourage diversity and inclusion.

39
Q

Which ISO relates to inclusion and diversity?

A

ISO 30415 is a guideline, which helps to develop an inclusive workplace requiring an ongoing commitment to diversity and inclusion (D&I), addressing inequalities in organizational systems, policies, processes and practices.

40
Q

What is Economic Dividends for Gender Equality (EDGE)?

A

EDGE is the world-leading global assessment methodology and business certification standard for gender equality that incorporates benchmarking, metrics and accountability.

41
Q

What is neurodiversity?

A

The range of differences in individual brain function and behavioural traits, regarded as part of normal variation in the human population (used especially in the context of autistic spectrum disorders).

42
Q

What is a Myers-Briggs Assessment

A

In personality typology, the Myers–Briggs Type Indicator is an introspective self-report questionnaire indicating differing psychological preferences in how people perceive the world and make decisions.

4 different measures of asssessment: Introversion or extraversion, sensing or intuition, thinking or feeling, and judging or perceiving.

43
Q

What is the importance in having Diversity within a workforce team?

A

Diverse teams allow individuals to actively participate and share their ideas. This can result in increased engagement and performance across a team. This is because each individual may feel more motivated to reach company goals.

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