Diversity, inclusion and teamworking Flashcards
What are the differences between diversity and inclusion?
Diversity is the what and inclusion is the how
What does inclusive communication include?
Sharing information in a way that everybody can understand
What is partnering and collaborative working?
Arrangement whereby 2 or more organisations work together, usually over a period of time, with the deliberate purpose of achieving shared aims
What is unsupported bias and how can you reduce it?
Prejudice / stereotyping in a way that is considered unfair. It can be reduced by improving awareness, encouraging discussions and being inclusive.
What is a common issue you have come across when working in a team?
Input being overlooked if there are too many people working on a project
Why is diversity and inclusion valuable to businesses?
Different opinions = improved efficiency & quality of work produced
What policies does your company have and how do you comply with them?
Explain what the RICS Inclusive Employer Quality Mark is
Encourages more diverse and inclusive workplaces.
4 principles:
1. Leadership
2. Recruitment (unconscious bias)
3. Culture (be inclusive and respectful of all religions/beliefs)
4. Developments (access for all)
What is a RACI matrix?
Responsibility assignment matrix is a diagram that identifies the key roles and responsibilities of users against major tasks within a project.
What is a strategic alliance?
Arrangement between two companies to undertake a mutually beneficial project while each retains its independence
What legislation relates to selecting a project team?
CDM Regulations 2015
Why is accountability and responsibility important when working in a team?
Fosters better work relationships, improves job satisfaction, and helps teams work more effectively together
Explain Tuckmans theory in relation to teamwork
Focuses on how a team approaches a task. Teams move through stages known as forming, storming, norming, performing and adjourning. Each member understands each other’s strengths and weaknesses enough with one another to help.
Explain the Belbin team roles
9 roles (these include social, thinking and action/task roles)
Explain Maslow’s hierarchy of needs
Theory of motivation which states that 5 categories of human needs dictate an individuals behaviour
Explain how the RICS Rules of Conduct relate to inclusion and diversity
Rule 4 - Members and firms must treat others with respect and encourage diversity and inclusion.
Which ISO relates to inclusion and diversity?
ISO 30415 - diversity and inclusion in the workplace
What is Economic Dividends for Gender Equality (EDGE)?
A global standard and certification process that assesses gender equality in organizations.
What is the Latham report?
What is harassment?
What is victimisation?
What is the Herzberg Theory?
Two factor motivational theory based on hygiene and motivational factors:
Workers are encouraged to work harder based on motivational factors such as empowerment, job enlargement and job enrichment
Workers can become de-motivated if hygiene factors are not met such as remuneration, comfortable working conditions and annual leave entitlement
What is workplace diversity?
Diversity in the workplace relates to the acceptance and inclusion of employees of all backgrounds.
Ensuring diversity in the workplace is an important asset of an organisation as it acknowledges the individual strengths of each employee and the potential they bring.
What are some advantages of a diverse team?
Increased productivity, increased creativity, improved cultural awareness, a positive reputation
What are inclusive environments?
A culturally inclusive environment requires mutual respect, effective relationships, clear communication, understanding of expectations and crucial self-reflection.
Within an inclusive environment, people of all cultural orientations can freely express who they are, their own opinions and points of view.
What legislation or regulations relate to inclusive environments?
Equality Act 2010
Human Rights Act 1998
What legislation was brought together to make the Equality Act 2010?
Equality Pay Act 1970
Sex Discrimination Act 1975
Race Relations Act 1976
Disability Discrimination Act 1995
Please explain your understanding of inclusion within the workplace?
Inclusion within the workplace is creating an environment and culture where all company employee feel like they belong in the organisation
This results in every employee being comfortable to voice their opinions and that no one person feels excluded on the basis of their identity
