Diversity, Inclusion and Teamworking

Question 1

What is unconscious bias?

Answer 1

Ingrained associations outside our conscious awareness or control

Question 2

Give examples of times you liaised with other teams?

Answer 2

Consulting with planning, building surveying and agency to obtain professional opinions when undertaking valuation reports.
Referring work to building consultancy when specialist advise is needed.
Liaising with agency to track potential lease events and win lease advisory work.

Question 3

What are the 9 protected characteristics under the Equality Act 2010?

Answer 3

1. Gender reassignment
2. Sex
3. Sexual orientation
4. Age
5. Disability
6. Race
7. Religion and belief
8. Marriage and partnership
9. Pregnancy and maternity

Question 4

Why is it important to promote diversity in real estate?

Answer 4

Attracting top talent into organisations, industry should reflect the communities RICS serves.

Question 5

What steps can teams take to promote diversity?

Answer 5

1. Appropriate policies underpinned by suitable values
2. Recruitment techniques which consider and address unconscious bias
3. Inclusive communication
4. Practices complying with and exceeding the requirements of the Equality Act 2010
5. Training to increase awareness of diversity and inclusion and to address unconscious bias

Question 6

How can you assess unconscious bias?

Answer 6

Implicit Assumptions Testing

Question 7

What is the Memorandum of Understanding?

Answer 7

Signed by RICS and other built environment bodies such as RTPI
Intention to create a more diverse, equitable and inclusive sector, more representative of the society it serves.
The Memorandum requires bodies to use data collection and education to determine why they have performed poorly here.

Question 8

What did the Bichard Review say about diversity and inclusion?

Answer 8

Increased focus on Diversity and Inclusion across the profession and within RICS governance

Question 9

What are useful skills for effective team working?

Answer 9

• Listening to others
• Sharing information and ideas
• Respecting other people and their ideas
• Participating and ensuring others participate
• Effective communication
• Reflection on each other’s strengths and weaknesses
• Helping other people

Question 10

What’s the difference between diversity and inclusion?

Answer 10

Diversity is what - e.g. makeup of workforce, inclusion is how - measure of culture that enables diversity to thrive

Question 11

What is the RICS doing to promote diversity and inclusion?

Answer 11

RICS signed the Memorandum of Understanding in 2022 - aims to drive forward the creation of more diverse and inclusive built environment sector along with other orgnisations e.g. RTPI

Question 12

What was included in the Memorandum of understanding?

Answer 12

Data collection, improve understanding of the transition between education and employment