Diversity, Inclusion and Team Working, Inclusive Environments Flashcards
How can you ensure successful team working?
Understand team dynamics, our roles within the team and the behaviors which lead to effective personal and professional outcomes. A team that can incorporate a diverse membership, in terms of background and qualities is more likely to be successful.
What is a challenge for the real estate sector?
It has traditionally suffered from a very significant lack of diversity. As a result RICS has made it a focus.
What are the 9 protective characteristics of the Equality Act 2010?
Gender assignment
Sex
Sexual orientation
Age
Disability
Race
Religion or belief
Marriage and partnership
Pregnancy and maternity
What important diversity and inclusion practices can a firm adopt?
Appropriate policies underpinned by suitable values
Recruitment techniques that recognise and address unconscious biases
Communication that is inclusive not discriminatory
Practices that exceed the legal requirements of Equality Act
Training programmes that increase awareness around diversity and inclusivity
What is unconscious bias?
Associations that are deeply ingrained and outside of our conscious awareness or control.
These are influenced by our experiences in our upbringing, education and work/living environments.
They can affect how we interact with colleagues, clients and suppliers. Positive action needs to be undertaken to ensure they do not adversely prejudice people.
What diversity training have you undertaken?
How might unconscious bias impact a surveyors work?
What is the memorandum of understanding action plan?
Signed by RICS and other environmental bodies like RTPI, intends to create a more diverse, equitable and inclusive sector to be more representative of the society it serves.
What did the Bichard review say about diversity?
RICS needs to improv diversity and inclusivity in decisions and action relating to its governance.
How could your organisation improve diversity in the workplace?
Definitely a diversity issue with surveyors and property professionals at the Council, very white and from similar backgrounds. Obviously an issue across the sector but something our team lacks in comparison to most other Council departments.
MCC as a whole does a good job and has policies in place, its the responsibility of departments and individuals to enact them.
What makes a good team player?
Listening
Discussing - opportunities to ask questions and interact
Persuading - to consider their positions
Respect
Helping - encourage teamwork
Sharing - information
Participating - everyone involved
Communication
Reflection - identifying strengths and weaknesses of team members and team itself
How is the RICS addressing diversity concerns?
Memorandum of Understanding Action Plan to create a more diverse sector
Encouraging businesses to attract talent with diversity and inclusion.
Rule 4 of the Rules of Conduct.
What are the benefits of diversity in the workplace?
Attracting the best talent.
For MCC it is about providing a service that best represents the needs of the citizens with teams that represents the citizens it serves.
Being able to have different perspectives on strategy and how to approach different situations.
Allows for a broader range of skills and knowledge
What is an inclusive environment?
One which is designed and managed to allow people with a diverse range of needs and abilities to access and use it.
How do you ensure that an environment is inclusive
It applies throughout the property lifecycle.
During design or refurbishment it is important accessibility is considered from users perspective
During occupancy, building owners/managers must ensure that potential users can reasonable do so despite disabilities.
What issues do you need to be aware of to ensure inclusive environments?
Different physical and mental health issues which can result in varying accessibility requirements
Factors which can lead to social isolation
Policy and legal requirements including planning policies, Equality Act 2010, H&S law, Building regs
Best design and management practices
The value of inclusive environments to owners and occupiers.
What are the key elements of the Equality Act 2010?
Provides protection against a wide range of discrimination and inequality including use of property and dealing with people.
Identifies 4 types of illegal discrimination
Direct, indirect, harassment, victimisation.
It is unlawful for building managers to discriminate of victimise an occupier
Extends requirement to make reasonable adjustments to help disabled people
Need for access statement for all properties
Service providers have duty to make alterations to building or make alternative provision within reason.
What are the tests of reasonableness for adjustments?
Effectiveness of the adjustment
The practicality
Financial cost
Disruption
