Dive Deep

Question 1

Give me an example when you had to understand a complex problem on your team and had to dig into the details to figure it out.
OR
Tell me about a time when you had to dig deep to reach the root cause.
OR
Tell me about a problem you had to solve that required deep thought and analysis.

Answer 1

1) Tableau Dashboards, just learning tableau. Some numbers were looking funky, % increase or decrease WoW of packages in customs cage. Validated the data with some python scripts.

Question 2

Have you ever/Tell me about a specific metric you have used to identify a need for a change in your department.

Answer 2

1) Daily, WoW and MoM trends of packages in customs cage.
Volume, % change volume, reason for sideline, origin, destination, etc.

Summary details of packages that remained in cage for longer than X days, in the past week, in the past month, since beginning of recording.