dirty dozen Flashcards

1
Q

is a concept developed
by Gordon Dupont, in 1993, whilst he
was working for Transport Canada, and
formed part of an elementary training
program for Human Performance in
Maintenance.

A

Dirty Dozen

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Poor communication often appears at the top of
contributing and causal factors in accident
reports and is therefore one of the most critical
human factor elements

A

Lack of communication

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

can be described as a feeling of
self-satisfaction accompanied by a loss of
awareness of potential dangers. S

A

Complacency

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q
  • The regulatory requirements for training and
    qualification can be comprehensive, and
    organizations are forced to strictly enforce
    these requirements. However, lack of on-thejob experience and specific knowledge can
    lead workers into misjudging situations and
    making unsafe decisions.
A

Lack of knowledge

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Distraction could be anything that draws a
person’s attention away from the task on
which they are employed.

A

Distraction

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q
  • In aviation many tasks and operations
    are team affairs; no single person or
    organization can be responsible for the
    safe outcomes of all tasks.
A

Lack of teamwork

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q
  • is a natural physiological reaction to
    prolonged physical and/or mental stress.
A

Fatigue

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

.
* If all the parts are not available to
complete a maintenance task, then there
may be pressure on a technician to
complete the task using old, or
inappropriate parts.

A

Lack of resources

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

is to be expected when working in a
dynamic environment. However, when the
pressure to meet a deadline interferes with
our ability to complete tasks correctly, then it
has become too much.

A

Pressure

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

.
* Being both unable to express our concerns
and not allowing other to express their
concerns creates ineffective communications
and damages teamwork.

A

Lack of assertiveness

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

There are many types of stress. Typically in the aviation environment there are two
distinct types - acute and chronic:

A

Stress

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

arises from real-time demands placed on our senses, mental
processing and physical body

A

Acute stress

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

is accumulated and results from long-term demands placed on the
physiology by life’s demands, such as family relations, finances, illness,
bereavement, divorce, or even winning the lottery

A

Chronic stress

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q
  • Working in isolation and only considering one’s
    own responsibilities can lead to tunnel vision; a
    partial view, and a lack of awareness of the
    affect our actions can have on others and the
    wider task.
A

Lack of awareness

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q
  • Workplace practices develop over time, through experience, and often
    under the influence of a specific workplace culture.
A

Norms

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

what are the dirty dozen

A
  1. Lack of communication
  2. Complacency
  3. Lack of knowledge
  4. Distraction
  5. Lack of teamwork
  6. Fatigue
  7. Lack of resources
  8. Pressure
  9. Lack of assertiveness
  10. Stress
  11. Lack of awareness
  12. Norms