Digital Transformation

Question 1

What are the three Ds When Talking about Digital

Transformation?

Answer 1

1) Digitization
2) Digitalization
3) Digital transformation

Question 2

What is crucial to the idea of Dx?

It involves ____________________ aimed at ________________
in areas such as __________, _____________, or ____________.

Answer 2

It involves a deep, coordinated effort aimed at

institutional transformation in areas such as strategic direction, value proposition, or business model.

Question 3

Why would simply putting courses online or implementing a more modern enterprise system not be considered digital transformation?

Answer 3

To be considered Dx, those pieces would

need to be included as part of a larger institutional transformation effort.

Question 4

What is digitization?

Answer 4

Digitization is the transition from an analog to a digital

form.

Question 5

What is digitalization?

Answer 5

We digitalize processes. Digitalization describes using digital technologies and information to transform individual institutional operations (such as payroll,
procurement, research administration, and even course delivery).

Question 6

What is the missing piece that distinguishes digitalization from digital transformation?

Answer 6

The missing piece in digitalization, the thing that keeps it from being Dx, is the intentionality of a coordinated effort aimed at institutional transformation.

Question 7

What is digital transformation?

Answer 7

We digitally transform institutions. Digital transformation is an institutional strategy to transform the strategic direction or value proposition of the college
or university.

Question 8

Dx involves deep and coordinated shifts in what three things?

Answer 8

Culture, workforce, and technology.

Question 9

Where does Dx start?

Answer 9

A college or university could elect to begin at the institutional level at the very outset, or it could start its Dx journey with a series of “local” transformations
of individual campus organizations.