Difficult Choices: Doing the Right Thing Flashcards

1
Q

Do unto others as you would have them do unto you

A

Golden rule

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2
Q

A _____ is money or favor given or promised in order to influence the judgment or conduct of a person in a position of trust; something that serves to induce or influence.

A

Bribe

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3
Q

A situation in which options are presented which may be right or wrong is known as _____.

A

ethical dilema

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4
Q

At many points in your selling career, you will be faced with situations that challenge your ethics. At these times, it is best to follow yours and the company’s _____.

A

code of ethics

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5
Q

Company actions that balance the interests of all stakeholders are called _____.

A

corporate social responsibility

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6
Q

Holding down a second job on the side is known as _____.

A

moonlighting

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7
Q

_____ includes the features and beliefs that define a person.

A

Character

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8
Q

One who publicly exposes the misconduct of a company or organization is called a(n) _____.

A

Whistle Blower

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9
Q

Something that has economic value to a business because it is not generally known or easily discoverable by observation and for which efforts have been made to maintain secrecy is known as _____.

A

trade secret

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10
Q

Using your work computer to work on editing your vacation pictures is an example of which type of conflict of interest?

A

Private use of your employer’s property

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11
Q

What is the difference between values and a mission statement for an organization?

A

Values are proven, enduring principles for human conduct; mission statement is the reason the organization exists

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12
Q

What is the purpose of a mission statement?

A

it becomes your roadmap for your decisions, choices, and behavior

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13
Q

When TOMS Shoes donates a pair of shoes to someone in a third world country for every pair of shoes purchased, it is an example of which of the following:

A

Corporate Social Responsibility (CSR)

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14
Q

ethical organization are

A

An ethical organization keeps the best interest of all stakeholders at the forefront of all decisions.

Business ethics is the application of ethical behavior by a business or in a business environment.

An ethical business abides by laws and appropriate regulations.

An ethical organization operates honestly and with fairness.

Question 15

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15
Q

bribery is

A

Soliciting, accepting, offering, or giving a bribe is illegal.

Bribery can take place in many different venues

A bribe is a favor given in order to influence the judgment of a person in a position of trust.

A bribe is money promised in order to influence the conduct of a person in a position of trust; something that serves to influence.

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16
Q

Corporate social responsibility is

A

In order to be socially responsible a company has to balance the social, economic, and environmental dimensions.

The company should generate a profit for investors while serving the best interest of all parties that have a stake in the operations of the company.

There are many companies that make a commitment to social responsibility.

CSR is when companies operate in a way that stabilizes the interests of employees, customers, investors, vendors, the community, and society.

17
Q

Values are

A

Values inform your ethics.

Values provide your personal compass and your direction in life.

When something is not in line with your values, you feel unhappy and dissatisfied.

Many people feel passionately about their values and want to have their environment align with their values.

18
Q

all behavior that is unethical is illegal

19
Q

example of unethical behavior

A

treating employees unfairly

bribing an executive

saying things that are knowingly untrue

promising things that are intentionally fallacious

20
Q

Your overall character as judged by other people is your _____.

A

reputation