Different Stakeholder Objectives and Mission Statements Flashcards

1
Q

Why should a business have clear intentions on where its going?

A
  • Provides a target

- Enables all who work in the business to be aware of where the business is hoping to go.

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2
Q

How can a companies intentions be analyzed?

A
  • Mission Statement
  • Aims/Goals
  • Strategic Goals
  • Tactical Objectives
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3
Q

What is a Mission Statement?

A
  • Gives a general idea of what the business exists to do and its purpose.
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4
Q

Who is this statement meant to appeal to?

A
  • Customers

- Employees

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5
Q

What kind of statement is a Mission Statement?

A
  • It is a qualitative statement, which contains no specific elements
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6
Q

When can a mission statement be used?

A

In marketing

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7
Q

What is Cadburys Mission Statement?

A

‘Our core purpose is working together to create brands people love’

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8
Q

What are Aims/Goals?

A

Are alternatively used for main objectives.

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9
Q

What are some Principle Aims of some businesses?

A
  • Survival
  • Breaking Even
  • Share of Market/Growth
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10
Q

What are Objectives?

A

Companies seek to achieve their main aims or goals by setting various specific objectives

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11
Q

What does setting Objectives provide?

A
  • Greater sense of direction for the business
  • A possible motivational force for employees
  • Aid to controlling future operations in the business
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12
Q

What does the Hierarchy of Objectives involve?

A
  • The mission and overall purpose of the business
  • The vision of the business
  • The aims for achieving its mission
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13
Q

What are Strategic Objectives?

A

How a business aims to achieve its aims and goals, often a long-term approach

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14
Q

What kind of analysis does a business put in place before it makes strategic objectives?

A

S.W.O.T

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15
Q

What are Tactical Objectives?

A

The day-to-day (short term) objectives needed to ensure the strategic objectives are achieved.

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16
Q

What method can be used to help set objectives?

A

S.M.A.R.T

17
Q

What does S.M.A.R.T stand for?

A
  • Specific
  • Measurable
  • Agreed
  • Realistic
  • Time-bound
18
Q

What two kinds of constraints are there for businesses?

A
  • Internal Constraints

- External Constraints

19
Q

What kind of Internal Constraints are there?

A
  • Lack of Finance
  • Poor Communication
  • Industrial dispute with workforce
20
Q

What kind of External Constraints are there on a business?

A
  • Changes in the law
  • State of the economy
  • Behavior of competitors
21
Q

Evaluative point for using S.M.A.R.T technique.

A

Shareholders can disagree.

22
Q

Why are Corporate objectives useful?

A

Give a sense of direction for the business and help define the culture in which it operates

23
Q

Why is a Social Objective useful?

A
  • Effective Marketing tool
24
Q

Give an example of how an business is seen to socially care?

A
  • Waste reduction
25
Q

What is a Contingency Plan?

A

A plan which businesses have for unforeseen circumstances

26
Q

What could happen if businesses fail to communicate their objectives clearly?

A
  • If employees feel that growth will be achieved with the cost of jobs for machinery.