Developer Trail - Beginner

Question 1

When identifying processes to bring into Salesforce, look for:
A. Manual processes with numerous steps.
B. Email-driven processes.
C. Teams using spreadsheets to run the business.
D. Documents shared on local directories.
E. All of the above.

Answer 1

E. All of the above.

Question 2

Three use cases for Finance on the platform are:
A. Help Desk, Pricing, Facilities Management.
B. Vendor Management, Transportation, Contract Management.
C. Budget Management, Pricing, Audit Management.
D. Identity Management, Billing Management, Budget Management.
E. All of the above.

Answer 2

C. Budget Management, Pricing, Audit Management.

Question 3

Our trusted, multitenant cloud means you get:
A. The benefits of the same code base, for all customers.
B. Upgrades three times a year.
C. No software to install to access Salesforce.
D. All of the above.

Answer 3

D. All of the above.

Question 4

The Salesforce API is:
A. Like a contract between two pieces of software, allowing them to connect and exchange information.
B. Not available for certain technologies such as wearables.
C. The exact same thing as an API name.
D. Only for programmers to use.

Answer 4

A. Like a contract between two pieces of software, allowing them to connect and exchange information.

Question 5

Metadata refers to:
A. Everything in your Salesforce org, including your customer and user data.
B. A representation of your standard functionality, without customizations.
C. Data about data.
D. Configuration-based modifications only.

Answer 5

C. Data about data.

Question 6

The Company Information page is where you can find:
A. Your org ID.
B. Licenses available and in use.
C. Information on important limits such as data and file usage.
D. All of the above.

Answer 6

D. All of the above.

Question 7

What is an easy way to create an app with just a few clicks?
A. Setup > Force.com Home > Getting Started > Add App
B. Setup > Manage Apps > App Menu
C. Setup > Google Apps > Settings
D. Home > Custom Links > AppExchange Directory

Answer 7

A. Setup > Force.com Home > Getting Started > Add App

Question 8

What is the easiest way to find what you’re looking for in the Setup menu?
A. Type the first few letters of what you’re looking for in the Search All Setup box.
B. Click headings and subheadings and until you find what you’re looking for.
C. Memorize what’s in each category.
D. Click one of the main categories in the Setup menu, then look at the page to the right.

Answer 8

A. Type the first few letters of what you’re looking for in the Search All Setup box.

Question 9

When you’re getting started with AppExchange, a best practice is to:
A. Install apps of interest right away.
B. Request the top 3 apps from each department.
C. Develop a plan, including budget, timing, and key department use cases.
D. Install apps directly into production.

Answer 9

C. Develop a plan, including budget, timing, and key department use cases.

Question 10

Collections on the AppExchange include:
A. Salesforce1 Mobile
B. Getting Started
C. Customer Picks
D. Gamification
E. All of the above

Answer 10

D. Gamification

Question 11

To access an app you’ve installed, go to:
A. Setup > Create > Apps
B. Setup > Build > Installed Packages
C. Setup > Build > Create > Packages
D. Setup > Administer > Manage Apps

Answer 11

B. Setup > Build > Installed Packages

Question 12

All of the following are advantages of Force.com objects except:
A. All object attributes are described with metadata, making it easy to create and modify records programmatically or through a visual interface.
B. Every object in a Salesforce organization is automatically linked with all other objects in the organization.
C. Objects can have relationship fields that define how records in an object relate to records in another object.
D. Objects have built-in support for access management, validation, formulas, and history tracking.

Answer 12

B. Every object in a Salesforce organization is automatically linked with all other objects in the organization.

Question 13

What’s the difference between standard and custom objects?
A. Standard objects are limited to a standard set of fields; custom objects are made up of custom fields.
B. Standard objects include standard layouts; custom objects allow you to change their layouts.
C. Standard objects are included with Salesforce by default; custom objects are objects that you create in your organization.

Answer 13

C. Standard objects are included with Salesforce by default; custom objects are objects that you create in your organization.

Question 14

Objects can have all of the following types of custom fields, except:
A. Custom address
B. Picklist
C. Checkbox
D. Date/Time

Answer 14

A. Custom address

Question 15

Which of these types of relationship fields can you define in Force.com?
A. Relational and Parent-Child
B. Link and Parent-Child
C. Lookup and Master-Detail
D. Relational and Master-Detail

Answer 15

C. Lookup and Master-Detail

Question 16

All of the following are advantages of the Schema Builder except:
A. All object and field relationship details are available from one screen.
B. You can view fields and relationships for custom, but not standard objects.
C. Schema Builder shows details like field values, required fields, and how objects are related.
D. It’s easy to build objects and fields directly from the Schema Builder, allowing you to visualize and change relationships with ease.

Answer 16

B. You can view fields and relationships for custom, but not standard objects.

Question 17

To create a custom object from the Schema Builder:
A. From the Objects tab, select New > Object.
B. From the Elements tab, drag Object onto the canvas.
C. Right-click in the canvas and select ‘New Object’.

Answer 17

B. From the Elements tab, drag Object onto the canvas.

Question 18

To create a custom field from the Schema Builder:
A. From the Objects tab, select New > Field.
B. In the canvas, right-click an object and select New Field.
C. From the Elements tab, drag a field type onto the canvas.

Answer 18

C. From the Elements tab, drag a field type onto the canvas.

Question 19

You can export data from Salesforce using any of the following methods except:
A. Use the Data Manager tool to manually request an export of all the data in your organization.
B. Use the Data Export wizard within Salesforce to export data manually or automatically.
C. Use the Data Loader client application.

Answer 19

A. Use the Data Manager tool to manually request an export of all the data in your organization.

Question 20

When using the Data Export Wizard to manually export data, you can only export data if:
A. Your data doesn’t include attachments, images, or documents.
B. You’ve installed a client application to export the data.
C. Enough time has passed since your last export.

Answer 20

C. Enough time has passed since your last export.

Question 21

When using the Data Export Wizard to manually export data, you must do all select all of the following, except.
A. Start date and end date.
B. Start Time
C. Number of attached items.
D. Types of data to include in the export.

Answer 21

C. Number of attached items.

Question 22

You can configure access to data at all of the following levels, except:
A. Organization
B. Objects
C. Page Layouts
D. Records

Answer 22

C. Page Layouts

Question 23

You can secure data at the organization level, using all of these methods, except:
A. Limit login IP addresses
B. Limit login hours
C. Set password policies
D. Use hardware token

Answer 23

D. Use hardware token

Question 24

Which of these is not a method for controlling record-level access?
A. Organization-Wide Defaults
B. Role Hierarchy
C. Profiles
D. Sharing Rules

Answer 24

C. Profiles

Question 25

Which tool would you use for the following use case?
Launch a troubleshooting wizard from a button, at the end of which a knowledge article is created if it’d be helpful to other users.
A. Process Builder
B. Visual Workflow
C. Workflow
D. Approvals

Answer 25

B. Visual Workflow

Question 26

Which tool would you use for the following use case?
When an opportunity has a discount of more than 40%, notify the CEO via email and request sign-off. Provide a way for the CEO to leave comments.
A. Process Builder
B. Visual Workflow
C. Workflow
D. Approvals

Answer 26

D. Approvals

Question 27

Which tool would you use for the following use case?
When an opportunity closes, automatically close all activities related to that opportunity and create a renewal opportunity.
A. Process Builder
B. Visual Workflow
C. Workflow
D. Approvals

Answer 27

A. Process Builder

Question 28

Which tool would you use for the following use case?
As an account’s expiration approaches, send recurring email notifications to the owner (2 weeks before, 1 week before, 3 days before, and 1 day before).
A. Process Builder
B. Visual Workflow
C. Workflow
D. Approvals

Answer 28

C. Workflow

Question 29

Users can get Salesforce1 in all of the following ways except:
A. As a mobile browser app that runs in supported browsers.
B. As a downloadable app from Google Play.
C. As a downloadable app from www.salesforce.com.
D. As a downloadable app from the Apple App Store

Answer 29

C. As a downloadable app from www.salesforce.com.

Question 30

The Salesforce1 user interface includes all of these key elements except:
A. Feed
B. Action bar
C. Navigation menu
D. Widgets page
E. Record view

Answer 30

D. Widgets page

Question 31

The Salesforce1 navigation menu can contain all of the following items except:
A. Tasks
B. Events
C. Today
D. Activate user

Answer 31

D. Activate user

Question 32

When the Smart Search Items menu item is added to the navigation menu, what can users do?
A. Enter special search terms.
B. Access all supported objects that they have permission to use, as well as recently searched objects in the Recent section.
C. Customize the objects that appear in the navigation menu.

Answer 32

B. Access all supported objects that they have permission to use, as well as recently searched objects in the Recent section.

Question 33

How do you customize the Salesforce1 navigation menu for your mobile users?
A. For each object, specify the menu layout in the page layout editor.
B. Specify the menu layout in user profiles.
C. On the Mobile Navigation page, add items from the Available list or remove items from the Selected list.

Answer 33

C. On the Mobile Navigation page, add items from the Available list or remove items from the Selected list.

Question 34

Describe the relationship between sObjects and Salesforce records.
A. The name of an sObject field in Apex is the label of the field in Salesforce.
B. A custom object’s API name and label are the same.
C. Every record in Salesforce is natively represented as an sObject in Apex.

Answer 34

C. Every record in Salesforce is natively represented as an sObject in Apex.

Question 35

You can obtain an instance of an sObject, such as Account, in one of the following ways:
A. By creating the sObject only.
B. Either by creating the sObject or by retrieving a persistent record from Salesforce using SOQL.
C. By retrieving the sObject only.

Answer 35

B. Either by creating the sObject or by retrieving a persistent record from Salesforce using SOQL.

Question 36

Which of the following is correct about a generic sObject variable?
A. A generic sObject variable can be assigned only to another generic sObject.
B. Generic sObjects can’t be created.
C. A generic sObject variable can be assigned to any specific sObject, standard or custom. Such as Account or Book__c.

Answer 36

C. A generic sObject variable can be assigned to any specific sObject, standard or custom. Such as Account or Book__c.

Question 37

Visualforce is:
A. A web-based suite of tools designed for administrators and developers to interact with Salesforce via the Force.com APIs.
B. A web development framework that lets you build custom user interfaces for apps that can be hosted on the Force.com platform.
C. An integrated development environment with a collection of tools to create, debug, and test applications in your Salesforce organization.
D. A dynamic environment for viewing and modifying all the objects and relationships in a Salesforce organization.

Answer 37

B. A web development framework that lets you build custom user interfaces for apps that can be hosted on the Force.com platform.

Question 38

You can display Visualforce pages in all of the following places, except:
A. From standard buttons or links
B. Within a standard page layout
C. From a tab
D. Within any Setup page
E. In Salesforce1

Answer 38

D. Within any Setup page

Question 39

Describe the relationship between sObjects and Salesforce records.
A. The name of an sObject field in Apex is the label of the field in Salesforce.
B. A custom object’s API name and label are the same.
C. Every record in Salesforce is natively represented as an sObject in Apex.

Answer 39

C. Every record in Salesforce is natively represented as an sObject in Apex.

Question 40

You can obtain an instance of an sObject, such as Account, in one of the following ways:
A. By creating the sObject only.
B. Either by creating the sObject or by retrieving a persistent record from Salesforce using SOQL.
C. By retrieving the sObject only.

Answer 40

B. Either by creating the sObject or by retrieving a persistent record from Salesforce using SOQL.

Question 41

Which of the following is correct about a generic sObject variable?
A. A generic sObject variable can be assigned only to another generic sObject.
B. Generic sObjects can’t be created.
C. A generic sObject variable can be assigned to any specific sObject, standard or custom. Such as Account or Book__c.

Answer 41

C. A generic sObject variable can be assigned to any specific sObject, standard or custom. Such as Account or Book__c.