Design Thinking and Innovation

Question 1

Different types of innovation

Answer 1

Extend (evolutionary)
Create (revolutionary)
Manage (incremental)
Adapt /evolutionary?

Question 2

Configuration

Answer 2

Profit model- the way in which you make money
Network- connections with others to create value
Structure- alignment of your talent and assets
Process - signature or superior methods for doing your work

Question 3

Offering

Answer 3

Porducts perfrmance - distinguishing features and functionality
Product system - complementary products and services

Question 4

Experience

Answer 4

Service - support and enhancements that surround your offerings
Channel - how your offerings are delivered to customers
Brand - representation of your offerings and business
Customer engagement - distinctive interactions you foster

Question 5

Design Thinking

Answer 5

process to solve problems through a human look

Question 6

6 mindeset shifts

Answer 6

knowing to curious
skeptical to optimistic
quantitative to qualitative
judgemental to empathic
abtract to concrete
planning to experimenting
IT STIMULATES COLLABORATION AND EXPERIMENTATION TO REDUCE FAILURE

Question 7

Values

Answer 7

empathy, collaboration and experimentation

Question 8

Design

Answer 8

creation for the construction of an object, system or measurable human interaction

Question 9

Double diamond design process

Answer 9

Based on research on how designers work
4phases
discovery
definition
development
delivery