Design Thinking Flashcards
What is design thinking?
Design thinking is all about gaining insights into your user’s experience as you design, develop or sell your services to your users.
a design thinking tool made of quadrants that is used to better understand the overarching traits of a user; typically outside of the context of their workflow.
Empathy Map
a collectively-inherited unconscious idea, pattern of thought, image, etc., that is universally present, in individual psyches.
Archetype
What is the term that describes a design thinking tool made of quadrants that is used to better understand the overarching traits of a user?
Empathy Map
What is the term that describes an affinitized grouping of Post-It Notes found in many design thinking exercises?
Bucket
The person(s) who will be engaging with your product
User
The ability to understand and share the feelings of another.
Empathy
The current state of the user’s experience
As-is
The future state where a design thinking solution has been employed to a user’s pain to improve their experience.
To-be
The simple act of defining a length of time that a task should take and enforcing those parameters.
Timebox(ing)
Why do we use sticky notes?
To stay nibble and to keep a conversation t to a minimum
T or F: as a design thinker to try hardest to separate your own biases and assumptions from the process and learn what your user truly needs.
True. Remind yourself to use empathy to keep your ego in check.
What practice is dangerous when not validated, but is extremely helpful to improving the user’s experience when acknowledged?
assumptions
What is the name of the future state where a design thinking solution has been employed to a user’s pain to improve their experience?
To-be
Which emotional response is the core component of design thinking practices?
a. Empathy
b. Sympathy
c. Delight
d. Joy
a. Empathy
