Design Complexities and Coordination and Design Performance Flashcards
Name some characteristics of design.
- A creative activity
- Producing something new
- Transforming knowledge
- Creation of artefacts
- A decision making process
Give some examples of system design problems.
- Problem definition seems vague or keeps changing
- Proposed solution creates new, related problem
- Career is at stake
- Constraints keep changing
- Multiple solutions but no convergence and no consensus
Why is measuring product development performance important?
- Identifies strength and weaknesses
- Compares against competitors
- Determines factors affecting performance
- Establishes the nature of effect
What main factors contribute to overall competitiveness of a business?
- Organisation and management of product development
- Competitive environment
- Performance of product development
Define benchmarking
A continuous, systematic process for comparing performances of organisations/functions against ‘best in the world’
What kinds of benchmarking is there?
- Performance benchmarking
- Process benchmarking
- Strategic benchmarking
What are the 5 steps of XEROX process benchmarking?
- Planning - identifying what is to be benchmarked
- Analysis - determine the performance gap
- Integration - communicate findings and gain acceptance.
- Action - develop action plans
- Maturity - leadership position obtained
Give some examples of performance metrics -
- Lead time
- Change in market share
- Degree of rework required
- Project goal attainment
- Technical success
- Give some factors influencing performance
Strategies, procedures, tools, methods, approaches
What is performance?
Indication of quality of product development process/how economically the activities are carried out
What are the three types of metrics in product development performance?
Accumulative, derived and independent
What are the NEAT measurements?
Numeric, explicit, appropriate, true
What are the 3B targets?
Value bound, time bound, benchmarked
What are the SMART performance objectives?
Stretching, measurable, achievable, results orientated, target bound.
