DESIGN Flashcards
Process design
The make sure that the performance of the process is appropriate for whatever it is trying to achieve. Always has to reflect performance objectives.
Objective- design- process example
obj: speed
design: being quick
process: fast throughput time
Supply chain management ( def, goal, must)
Management of interconnections of organizations that relate to each other through upstream and downstream linkages between within the process that creates value to the customer.
To satisfy the customer!
Performance objectives must be shared and communicated.
Bullwhip effect
A small disturbance in the downstream end of the supply chain causes a large disturbance as it works its way upstream.
How cab B.E be avoided?
Disintermediation!
Disintermediation
The less steps the less can go wrong
Ikea
Tools to supply process design
lean ( JIT)
Process mapping
HOQ
Littles law
Littles law
throughput time= WIP x cycle time
Service process types are determined by
volume variety effect
Service process types listed
Professional service, service shop, mass service
Manufacturing types listed
Project, jobbing, batch, continous process
HOQ
A planning matrix to relate what the customer wants to how the company will achieve it.
