DEPOT HDS

Question 1

What type of areas do Capital Transport service?

Answer 1

Metro

Question 2

Who should we request a quote from if the receiver’s location is regional?

Answer 2

Our Big Post Depot

Question 3

What is the maximum dimensions for a tailgate home delivery service?

Answer 3

200-220 centimetres

Question 4

What is the radius we can offer depot HDS for?

Answer 4

Up to 40km.

Question 5

What three things do we need to include when emailing Capital Transport?

Answer 5

1. Pick up details
2. Delivery details
3. Freight details

Question 6

What two things do we need to include when emailing our Big Post depot?

Answer 6

1. Delivery details

2. Freight details

Question 7

What is ‘The Big Three’ ?

Answer 7

1. Fuel Levy
2. GST
3. Big Post Markup

Question 8

What is our Big Post markup?

Answer 8

36%

Question 8

How long do receivers have to accept the quote?

Answer 8

48 hours.

Question 9

Does customer service or admin take the EWAY payment?

Answer 9

ADMIN

Question 10

Which Misc Tab do Capital Transport HDS go into?

Answer 10

‘Charges & Capital Transport’ tab

Question 11

Which Misc Tab do Big Post Depot HDS go into?

Answer 11

‘Manual Depot HDS’ tab

Question 12

What is the final step before closing off the enquiry?

Answer 12

MONITOR JOB UNTIL DELIVERED