Deloitte Questions

Question 1

Give me an overview of the professional network that you have developed in the last 12 months. How have you approached people and why? How did they respond? How have you built lasting relationships with them? In what way do you think there has been mutual benefit?

Answer 1

Great agency network
still keep in touch with people from induction
Morgane ECRS

Question 2

What do you enjoy most about your current role? Why are you looking to move on?

Answer 2

Like: great team, exposure to business, fast-paced
Dislike: limited strategy, quarterly scheduling, shallow work

Question 3

What most appeals to you about this role and working at Deloitte?

Answer 3

Build something from ground up, work with one team, deeper understanding of what it’s like to work in a service line and better understanding of what the vision/strategy is

Question 4

What do you expect working in this role to be like? What might be the key challenges?

Answer 4

Fast-paced, creating something new, shaping marketing strategy, helping businesses understand the future of audit/assurance, start-up
Challenges: I lack the technical knowledge of audit/assurance

Question 5

Describe your career ambitions and plans

Answer 5

I don’t like work where the roadmap is already drawn. I want to create the roadmap 2. Role where I can collaborate and work with a team, lots of variety, I learn a lot, I teach others, creative

Question 6

Thinking about the role you’ve applied for, what aspects of your experience do you think are most relevant?

Answer 6

Knowledge of agency teams, previous work in start-ups and ambiguous environments

Question 7

Can you talk me through your broad experience across the business area/function, indicating your area of greatest knowledge and experience?

Answer 7

Area of greatest knowledge is events and making things better than they were before

Question 8

How would you describe the environment and culture in your most recent organisation? How might this be similar or different to working at Deloitte?

Answer 8

Ambiguous start-up

Question 9

What is Audit & Assurance

Answer 9

The aim of an audit is to uncover fraud. The aim of assurance is to review and improve the quality of information in a company, to help them make better decisions

Question 10

How would you describe Deloitte environment/culture?

Answer 10

Deloitte culture is professional, complex, fast-paced, matrix

Question 11

At Deloitte, work requests can change rapidly and at short notice. Tell me about a time you had to respond quickly to new situations. What was the situation and why was it unfamiliar to you? What did you draw on to make sense of things? What support did you need from others? What was the outcome? What did you do well in the situation?

Answer 11

When campaign launch date moves; At IFGS switching roles and wearing many hats; at Retail Trends when chairs + TVs didn’t arrive on time

Question 12

Talk me through a challenge or complex problem you’ve recently experienced at work. What was the problem and how did you approach it? What did you draw on to reach a solution? How did previous learnings inform your approach? What was the outcome?

Answer 12

BAFTA film studio + QRM issues

demonstrate adaptive thinking, resourcefulness, and confidence in new situations

Question 13

When dealing with problems or challenges, what aspect do you most enjoy? What do you find more difficult?

Answer 13

Enjoy: problems that involve creativity (eg. sustainable marketplace)
Dislike: What I find difficult: admin-y problems (ie no events management software for events)

Question 14

When has it been important to develop an effective working relationship with a colleague quickly? What was the situation? Why was it important? What did you do? How did they respond?

Answer 14

When I first joined the business, Retail Trends stakeholder switch

Question 15

Give me an overview of the professional network that you have developed in the last 12 months. How have you approached people and why? How did they respond? How have you built lasting relationships with them? In what way do you think there has been mutual benefit?

Answer 15

Great agency network, still keep in touch with people from induction, Morgane ECRS

Question 16

Not everyone can agree all the time. What have you done to make progress when a number of people have held diverse opinions or priorities? What were the interests of the different stakeholders? How did you identify these? How did you adapt your approach? How did you make sure this was what they wanted? What was the outcome for all stakeholders?

Answer 16

Experian call centre: more stakeholders than usual; all had different priorities

Question 17

Deloitte are working towards offering a global service. When have you had to adapt your approach to suit an international audience? (For candidates who show international experience) What made the piece of work international? How did you identify the need to adapt your approach? How did you make sure your approach landed well? What was the outcome?

Answer 17

Chemistry working with clients across time zones; started each project out with ways of working session

Question 18

Everyone has their own personal style in gaining buy-in from others. Think of a piece of work and explain how you built trust with and influenced key stakeholders. Who were they? Why were they key stakeholders? How did you ensure that you were credible (eg. Data driven arguments)? What did you need to consider in your approach? What was the result? How did you develop these relationships over the long-term?

Answer 18

Experian call centre: handing over personal data
Chemistry: gathering data on clients to show them where to open their USA office

Demonstrate being a trusted advisor

Question 19

When have you needed to communicate your opinion confidently, mindful that it might be unpopular or controversial? What was your view and why might it have been unpopular? Describe your style and approach? How did you try to get buy-in? What was the impact?

Answer 19

Pushing back / turning down work at Deloitte if it’s not in my JD
Dan Adams unhappy with BAFTA costs

adapt influencing approach

Question 20

When have you had to influence someone who didn’t agree with your approach? Who didn’t agree and why? How did you position your approach in light of their opinion and behavioural style? What impact did this have on them and other stakeholders who may have agreed with your approach?

Answer 20

Chemistry Krow: we were the first company to use the tool and our projects were complex, the tech was clunky and slowed us down. The PM’s and I showed the Leadership team how much time the tool was taking up. Even though the company invested a lot of £ into the tool, they eventually replaced it.

position arguments and views with confidence to win support

Question 21

When have you needed to rely on others to complete work? What was the challenge you faced? What strengths or skills in others could you use? How did you approach them for support? What were the challenges? How did you ensure they maintained interest? What was the outcome?

Answer 21

Team in India (Anudeep - working with him to improve copywriting)
It’s easy to have transactional relationships with India team but I go out of my way to build trust

Question 22

How do you get the best out of those you work with? Describe the strengths of your closest colleagues How do you utilise the strengths within the team? What have you done to build on the strengths of your team? What feedback have you had from others about your own strengths?

Answer 22

Encouraging collaboration across business; like bringing people together and acting as a connector

Question 23

Not everyone performs to their best all the time. Describe a time when you have stepped in to help a colleague with some work difficulties. How did you identify the requirement? What approach did you take? Did you involve other people? How did you check in on them afterwards? What did they find helpful?

Answer 23

Andrea - grandma passed away

Jas being unhelpful