delivery of effecticent and qualtitiy of healthcare services Flashcards
what are the six dimensions of health care
safety, timeliness, effectiveness, efficiency, equity, and patient-centered care
fill in the blank ____ is obtaining the most significant health benefit in a way that minimizes costs and resource use
effecincey
true or false.
quality: evidence-based care that delivers positive outcomes
true
what is steep?
STEEEP is an acronym that stands for Safe, Timely, Effective, Efficient, Equitable, and Patient-centered.
pdsa means?
plan, do, study, act
what is decison making
is a complex topic that can help solve problems with an organization or an individual. There are many methods to help health and human service workers to make the best decision.
_____________________ is are well defined, routine, easily diagnosed, and eas-
ily solved with existing decision rules, formulas, algorithms, and procedures. Programmed
decisions can be made with high confidence that the chosen alternative will succeed and
solve the problem
programedned decisions
are new, unusual, and hard to define,
diagnose, and understand. They present fuzzy alternatives with uncertain cause and
effect relationships.
non programmened decisons
true or false
Rational decision-making is a systematic process of making choices based on logic, data, and analysis. It involves several steps to ensure that decisions are well-thought-out and objective.
false
what is
Limits to human
rational decision
making.
bounded rationality
What does the SHARE approach stand for in shared decision-making in healthcare?
A) Safe, Honest, Accurate, Reliable, Efficient B) Seek, Help, Assess, Reach, Evaluate C) Support, Help, Assess, Review, Engage D) Seek, Help, Assess, Reach, Engage
d. Seek, Help, Assess, Reach, Engage
whats the intution approach?
With this approach, a manager bases the decision on experience, hunches, feel-
ings, or unconscious processes rather than on conscious logical thinking and reasoning
fill in the blank is decide on a
satisfactory (rather
than the best) solution
that will suffice
satisface
The process by which a
big, complex decision
is gradually made
from a series of small
decisions during a
lengthy time period
that may involve
backing up to further
diagnose problems,
rethink ideas, and
revise prior choices
Incremental decision making
What is the primary goal of evidence-based management?
A) To rely solely on intuition and experience for decision-making B) To use the latest trends and fads in management practices C) To make decisions based on the best available evidence from multiple sources D) To prioritize cost-cutting measures above all else
C) To make decisions based on the best available evidence from multiple sources
What is the primary characteristic of the Garbage Can Decision-Making Model?
A) Decisions are made through a structured and linear process B) Decisions are made based on clear goals and objectives C) Decisions are made in a chaotic and disorganized manner, often influenced by random factors D) Decisions are made solely by top management without input from others
C) Decisions are made in a chaotic and disorganized manner, often influenced by random factors
The DECIDE model is a decision-making framework that stands for __________, Establish criteria, Consider alternatives, Identify the best alternative, Develop a plan, and Evaluate the decision.
The DECIDE model is a decision-making framework that stands for Define the problem, Establish criteria, Consider alternatives, Identify the best alternative, Develop a plan, and Evaluate the decision.
Which of the following is NOT one of the six activities in the DECIDE model?
A) Define the problem B) Establish criteria C) Consider alternatives D) Implement the solution E) Identify the best alternative F) Develop a plan G) Evaluate the decision
D) Implement the solution
What is the fourth aim added to the Triple Aim framework to create the Quadruple Aim?
A) Improving Patient Experience B) Improving Population Health C) Reducing Costs D) Improving the Work Life of Healthcare Providers
D) Improving the Work Life of Healthcare Providers
The Quadruple Aim framework in healthcare focuses on improving patient experience, improving population health, reducing costs, and improving the __________ of healthcare providers.
The Quadruple Aim framework in healthcare focuses on improving patient experience, improving population health, reducing costs, and improving the work life of healthcare providers.
what is programmatic communtiy services?
in HHS, a bundle of community health services administered by a managed care entity, which can be federal, state, or private
which one has a false program for pcs?
A) Food Assistance Programs B) Healthcare Services C) Educational Programs D) Space Tourism Programs
d) space tourism programs
fill in the blank
_____ is an example of programmatic community services that provide organized efforts to address specific needs within a community.
food assistance programs
what is an electronice medical record?
a collection of medical information on a patient providing a 360-degree view for the medical team
An Electronic Medical Record (EMR) is a digital version of a patient’s __________, maintained by the provider over time.
An Electronic Medical Record (EMR) is a digital version of a patient’s medical history, maintained by the provider over time
Which of the following is a primary benefit of using Electronic Medical Records (EMRs)?
A) Increased paperwork B) Improved patient care and safety C) Higher costs for healthcare providers D) Reduced access to patient information
b( improved patient care and saftey
what is health informoation exchange (hie)
distributing patient information among the healthcare team to deliver quality care
health Information Exchange (HIE) is the electronic sharing of __________ among different healthcare organizations.
Health Information Exchange (HIE) is the electronic sharing of health information among different healthcare organizations.
What is a primary benefit of Health Information Exchange (HIE)?
A) Increased paperwork B) Improved coordination of care C) Higher costs for healthcare providers D) Reduced access to patient information
B;) improved coordination of care
what is telemedicine?
technology allowing physicians to do face-to-face visits by computer or cell phone
Which of the following is NOT a benefit of telemedicine?
A) Improved access to healthcare services B) Reduced travel time and costs for patients C) Enhanced patient engagement and satisfaction D) Increased paperwork and administrative burden
D) Increased paperwork and administrative burden
Telehealth provides benefits such as improved access to healthcare services, reduced travel time and costs for patients, and enhanced __________
Telehealth provides benefits such as improved access to healthcare services, reduced travel time and costs for patients, and enhanced patient engagement.
Which of the following is a benefit of telehealth?
A) Increased paperwork B) Improved access to healthcare services C) Higher costs for healthcare providers D) Reduced access to patient information
B) Improved access to healthcare services
fill in the blank elehealth encompasses a wide range of remote healthcare services, including clinical and non-clinical services, while telemedicine specifically refers to the use of telecommunications technology to provide __________ healthcare services remotely.
Telehealth encompasses a wide range of remote healthcare services, including clinical and non-clinical services, while telemedicine specifically refers to the use of telecommunications technology to provide clinical healthcare services remotely.
Which of the following best describes the difference between telehealth and telemedicine?
A) Telehealth includes only clinical services, while telemedicine includes both clinical and non-clinical services. B) Telehealth includes a wide range of remote healthcare services, while telemedicine specifically refers to clinical healthcare services provided remotely. C) Telehealth is a subset of telemedicine, focusing only on remote patient monitoring. D) Telehealth and telemedicine are interchangeable terms with no differences.
B) Telehealth includes a wide range of remote healthcare services, while telemedicine specifically refers to clinical healthcare services provided remotely.
