Definitions- Schools/ Complaints

Question 1

means, urgent, pressing and/or emergency circumstances. In reference to an emergency or
hazardous incident, exigent circumstances may include a bomb threat, a person possessing or using a weapon, or a fire
on school property. [Source: Police / School Board Protocol]

Answer 1

Exigent Circumstances

Question 2

means that if there is an immediate threat to life in a school, officers shall enter the school to
stop the threat in accordance with training.

Answer 2

Immediate Rapid Response

Question 3

means that all movement in and out of the school and within the school is restricted as the danger is inside the
school or is on school property and poses an immediate threat to the students or staff.

Answer 3

Lockdown

Question 4

means a location where parents can initially report to and await details. Usually positioned off-site
from the immediate emergency or threat. Ideally separate and exclusive from the emergency responders, equipment and
media.

Answer 4

Parent Staging Area

Question 5

In summary, there are three (3) categories of movement restriction that may be implemented

Answer 5

1. Lockdown - Threat inside school
2. Hold and Secure, - Threat outside of school
3. Shelter in Place - recommended by TFS normally do to hazard in area

Question 6

in reference to the complaint and discipline process means an allegation made by a member of the
public concerning the conduct of a Service member.

Answer 6

External Complaint

Question 7

in reference to complaints means a supervisor assigned to investigate a complaint and includes
a Unit Complaint Coordinator (UCC)

Answer 7

Investigating Supervisor

Question 8

in reference to the complaint and discipline process means a member of the Service who
is alleged to have engaged in misconduct by an act or omission where a complaint has been made and the member has
been so designated by the investigating supervisor.

Answer 8

Respondent/Subject Member

Question 9

in reference to the complaint and discipline process means a member of the Service who is not the
respondent/subject member of a complaint.

Answer 9

Witness Member

Question 10

means the Toronto Police Association or the Toronto Police Senior Officers’ Organization.

Answer 10

Association

Question 11

in reference to complaints administration means correspondence, other than the TPS 901, OIPRD form, or
LECA form associated to a given complaint, which would include internal correspondence, facsimile, a letter written by the
complainant, or any other relevant document.

Answer 11

Attachments

Question 12

means a uniform senior officer of the Toronto Police Service
designated, in writing, by the Chief of Police to act as the main liaison with the SIU in all matters relating to SIU
investigations. The Chief’s SIU Liaison Officer oversees the Chief’s SIU On-Call Designated Authority Cadre and
Professional Standards SIU Liaison Section while in the field.

Answer 12

Chief’s Special Investigations Unit (SIU) Liaison Officer

Question 13

means a Law Enforcement Complaints Agency (LECA) process to handle complaints prior to engaging
the screening process. All matters suitable for an early resolution will be referred to Professional Standards by the LECA.
These matters can be resolved by an agreement between all parties in lieu of a complaint being formalized by the LECA.
No record of an early resolution shall be placed in a police officer’s personnel file.

Answer 13

Early Resolution

Question 14

for the purposes of this Procedure means a process to handle the outcome of a complaint
lodged with the Office of the Independent Review Director (OIPRD) or Law Enforcement Complaints Agency (LECA) by a
member of the public against a police officer where the conduct is deemed less serious and for which the complaint is
resolved through agreement from all parties.

Answer 14

Informal Resolution (External)

Question 15

in reference to complaints means a written report summarizing its findings in a prescribed format as
defined by Professional Standards – Complaints Administration.

Answer 15

Investigative Report

Question 16

means an independent civilian agency responsible for receiving,
managing and overseeing all public complaints about the police in Ontario in accordance with the Community Safety and
Policing Act. Previously, the Office of the Independent Review Director (OIPRD).

Answer 16

Law Enforcement Complaints Agency (LECA)

(After April 1st 2024)

Question 17

means a Senior Officer of the Toronto Police Service
designated by the Chief of Police to act as the liaison with the LECA relating to conduct investigations and adjudications.

Answer 17

Law Enforcement Complaints Agency (LECA) Liaison Officer

Question 18

Prior to making a formal complaint, any person permitted to make a complaint to the Law Enforcement
Complaints Agency (LECA) may first raise their concerns respecting the conduct of a police officer to the respective police
service.

Answer 18

Local Response

Question 19

in reference to complaints means an issue identified during the course of the investigation concerning the
procedures or the services provided by the Toronto Police Service or the conduct of a Service member, which is not part
of the original complaint.

Answer 19

Side Issue

Question 20

in reference to complaints means, based on the results of the investigation, there is sufficient evidence to
believe the conduct of a Service member constitutes misconduct.

Answer 20

Substantiated

Question 21

means a matter where:
* insufficient evidence exists to support the allegation;
* evidence exists that, if believed, would not constitute misconduct; or
* the identification of the respondent/subject member involved cannot be established.

Answer 21

Unsubstantiated

Question 22

means the conduct is not of a serious nature.

Answer 22

Less Serious Complaint Allegation

Question 23

means when a local resolution process has commenced but is not completed, (e.g., complainant refuses to
complete/sign a local resolution form).

Answer 23

Local Inquiry

Question 24

means the agreement that is reached between all parties when an external complaint is made directly
to a police officer in lieu of being lodged with the Office of the Independent Police Review Director (OIPRD). No record of a
local resolution shall be placed in a police officer’s personnel file.

Answer 24

Local Resolution

Question 25

means an independent civilian agency responsible for
receiving, managing and overseeing all public complaints about the police in Ontario in accordance with the Police Services
Act.

Answer 25

Office of the Independent Police Review Director (OIPRD)

(Prior April 1st, 2024)

Question 26

means a Senior Officer of the Toronto Police
Service designated by the Chief of Police to act as the liaison with the OIPRD relating to conduct investigations and
adjudications.

Answer 26

Office of the Independent Police Review Director (OIPRD) Liaison Officer

Question 27

means an independent oversight agency and is the appeal body for
decisions made at police disciplinary proceedings.

Answer 27

Ontario Civilian Police Commission (OCPC)

Question 28

• a person making a complaint under Part V of the Police Services Act
• a police officer who is a witness officer in a complaint filed by a member of the public under Part V of the Police Services
  Act
• the Chief of Police of the police service to which the complaint relates,
  OR
• in the case of a complaint against the Chief of Police, the Police Services Board of the police service to which the
  complaint relates, and
• may include any person added as a party by the Office of the Independent Police Review Director (OIPRD).

Answer 28

Party to a Complaint includes:

Question 29

means a matter that, at the discretion of the Chief of Police, is of public interest to be dealt
with as a complaint under Part V of the Police Services Act. A serious complaint, if substantiated, must go to a disciplinary
hearing.

Answer 29

Serious Complaint Allegation