Definitions/Acronyms Flashcards

1
Q

ELR

A

Effective Labor Rate

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2
Q

RO

A

Repair Order

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3
Q

PO (Invoice)

A

Purchase Order

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4
Q

PO (Parts)

A

Parts Order

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5
Q

RC

A

Report Card

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6
Q

PAYRL

A

Payroll

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7
Q

ACCTG

A

Accounting

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8
Q

SERVC

A

Service

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9
Q

FANDI

A

F and I

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10
Q

PARTS

A

Parts

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11
Q

Bill Time

A

How many hours the customer is being charged for in Service

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12
Q

Tech Hours/Flagged Time/Total Tech Time

A

Total time the tech spent working on the vehicle

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13
Q

Effective Labor Rate (Calc)

A

Labor Sales / Tech Hours

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14
Q

Gross

A

Sale - Cost

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15
Q

F/E Gross

A

Front End Gross

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16
Q

B/E Gross

A

Back End Gross

17
Q

VEH-GROSS

A

Front End Gross

18
Q

TFI-RES

A

Back End Gross

19
Q

CAI

A

Computer assisted Instruction

20
Q

RMI

A

Retail Management Intelligence

21
Q

CM

A

Contact Management

22
Q

DR

A

Dynamic Reporting

23
Q

EXT

A

Extended

24
Q

Sort Key

A

Function in Parts and sorts parts in order from the Manufacturer

25
Q

Obsolescence

A

Parts that have an age older than 13 months

26
Q

UDF

A

User Defined Field

27
Q

Counterperson

A

Who was manning the counter to physically sell the parts

28
Q

Outstanding

A

Anything that has not been done yet