Definitions Flashcards
1
Q
Patient Workspace
A
Tab that displays information specific to the patient
2
Q
Hyperspace Toolbar
A
1st picture menu
3
Q
Activity Toolbar
A
Picture menu located on patient workspace
4
Q
Patient Workspace
A
Tab that displays information specific to the patient
5
Q
Activity Menu
A
A list of open activities in the Patient Workspace
6
Q
SER
A
Scheduable Enterprise Resource (Provider Records)
NOT ON TEST
7
Q
Pool
A
A predefined group of resources used to schedule a patient
8
Q
Block
A
Time reserved for a particular visit type or patient
9
Q
Patient Workqueue
A
A list of appointments and admissions that have errors or that meet certain criteria
10
Q
Sequential Appointments
A
Two or more appointments scheduled during the same entry process
11
Q
Panel
A
A group of prdefined visit types that are typically scheduled together
12
Q
t
A
Today
13
Q
m
A
month
14
Q
mb
A
month beginning
15
Q
me
A
month end
16
Q
w
A
week
17
Q
y
A
year
18
Q
Regular Opening
A
An open slot for scheduling patients. No security needed.
19
Q
Green Slot
A
Open/available slot for scheduling
20
Q
Blue Slot
A
Available slots in a multiple opening time slot
21
Q
Security
A
The ability for a user to override or break system rules
22
Q
Overbook
A
A hidden spot providers can use to add extra patients to schedule
23
Q
Yellow Slot
A
with a “0” means available overbook spot
24
Q
Red Slot with no #
A
END
25
Red Slot with a + #
Unavailable time
26
Red Slot with a "0"
No more availability
27
Red Slot with a - #
Overbook spot used (overbooked patient)
28
Gray Slot
Time Held
29
Held Time
Time slots reserved for a special reason
29
Cancel
When the original appointment is canceled and the patient will not come back for another visit
30
Public Slot
Time slot anyone with access can schedule into
| Designated in Pri? Column by nothing
31
Private Slot
Only available to those with security
| Designated in Pri? Column by Pri
32
Payor
Insurance Company (Name)
32
Patient Class
Describes the type of care the patient is going to receive
33
Plan
A subscriber's benefit package
34
Subscriber
Who the insurance was issued to
34
Transcribing Order
The process of entering procedures that need to be scheduled for a patient into the system received by non EpicCare providers.
35
Member
Dependents - people in addition to subscriber
36
Verification
Process of making sure necessary information is present and looks correct
37
Verification Duration
Length of time something considred verified (Varies per Oreganization)
37
Joint Appointment
A joint appointment is one appointment scheduled with multiple providers
38
HOD - Hospital Outpatient Departments
Area that sees Admitted patients and Outpatients for same type of care or treatment
39
Guarantor
The person or financial entity who is financially responsible for a patient
40
Guarantor Account
A record that stores information about a guarantor, such as name and address used for billing and sending charges
40
Wait List Entry
An entry that contains the same information as a regular appointment (provider, department, visit type), as well as some additional information, such as what days of the week and times work best for the patient, and how long she wants to remain on the Wait List.
42
Copy Forward
Can be used on a future or past scheduled appointment. It creates a new appointment that looks like one you copied from.
43
Hospital Account (HAR)
Used to keep track of charges, payments, and other transactions in a hospital setting for visits or admissions
45
New Patient Record
Patient information that doesn't already exist in the system
45
Sign In
Generally done from a centralized area and alerts the department that the patient is present in the building for their appointment
47
Order
A procedure that needs to be scheduled for a patient
47
Today's Patient Report
A list of patients with appointments, surgeries, admissions, and orders for a ceratian day. From this report you can perform various activities, including signing in, checking in, confirming, and canceling an appointment.
48
Schedule orders workqueues
A list of all the schedule ordersf a user has security to access
50
Snapboard
A scheduling activity that is most commonly used to scheldule orders or cases. A quick way to ake appointments while viewing schedules for providers in your department.
50
Guarantor inactivation for one
Under the detailed view option, clear the Active? Check box
51
Referral
1. Referral is a way to document authorization or approval from an insurance company (Payor)
2. A way to track physician to physician patient movement
53
Confirm Appointment
The process of conatacting a patient to inform them of an upcoming appointment.
53
Claim Information Record
Used to record information that is sent on the claim
54
Patient Workqueue
A tool used to identify appointments or admissions with informational errors or with certain characteristics
55
Encounter
A clinical contact (example: appointment, admission, telephone or regisitration)
56
Terminiating a coverage
The process of indicating that a coverage is no longer effectivve and should no longer be used
56
MSPQ (Medicare as a Secondary Payor)
A series of questions designed to prevent fraud and keep Medicare from being billed inappropriately
58
Check In
Done in the department and indicates that the patient has arrived for his appointment and is ready to be seen
59
Follow-up report
A report that allows you to track and process incomplete appointments
60
Copay
The flat fee that a patient pays, usually at the time services are rendered
61
Coverage Termination for one
Change the effective to date for a member on an insurance
61
No-Show appointment
When a patient does not cancel their appointment and then does not show up for their appointment
63
Walk In Appointment
Used for scheduling patients who walk in with out an appointment. Combines scheduling and check in.
64
Worker's Compensation Guarantor Account
Patient employer information for billing and claims purposes
66
Medicare
A government-administered insruance program providing healthcare coverage to people who are aged 65 and over, or who meet other special criteria.
67
Filing Order
Determines the order of payment responsibility
69
RTE
Real Time Eligibility (Payor clearing house - differs per organization)
70
Check Out
An optional workflow to schedule follow-up appointments and maintain accurate statistics on how long appointments take from check in to check out
72
Canceled appointment
When a patient cancels their appoinment and does not reschedule
74
Unavailable Time
When a provider is going to be unavailable for only part of the day
75
Unavailable Day
When a provider is unavailable for an entire day
76
Home Workspace
1st screen that a user sees when logged into Hyperspace
