Definitions Flashcards

1
Q

Criteria associated with requirements, products, or the delivery cycle that must be met in order to achieve stakeholder acceptance.

A

acceptance criteria

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

A human, device, or system that plays some specified role in interacting with a solution.

A

actor (business analysis)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

An approach where the solution evolves based on a cycle of learning and discovery, with feedback loops which encourage making decisions as late as possible.

A

adaptive approach

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

The design, structure, and behaviour of the current and future states of a structure in terms of its components, and the interaction between those components.

A

architecture

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Any solution-relevant object that is created as part of business analysis efforts.

A

artifact (business analysis)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

An influencing factor that is believed to be true but has not been confirmed to be accurate, or that could be true now but may not be in the future.

A

assumption

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

A business rule that places an obligation (or prohibition) conduct, action, practice, or procedure; a business rule whose purpose is to shape (govern) day-to-day business activity. Also known as operative rule.

A

behavioural business rule

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

A comparison of a decision, process, service, or system’s cost, time, quality, or other metrics to those of leading peers to identify opportunities for improvement.

A

benchmarking

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

The aggregated knowledge and generally accepted practices on a topic.

A

body of knowledge

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

A team activity that seeks to produce a broad or diverse set of options through the rapid and uncritical generation of ideas.

A

brainstorming

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

An economic system where any commercial, industrial, or professional activity is performed for profit.

A

business (business world)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

The practice of enabling change in the context of an enterprise by defining needs and recommending solutions that deliver value to stakeholders.

A

business analysis

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Any kind of information at any level of detail that is used as an input to business analysis work, or as an output of business analysis work.

A

business analysis information

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

A document, presentation, or other collection of text, matrices, diagrams and models, representing business analysis information.

A

business analysis package

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Any person who performs business analysis, no matter their job title or organizational role

A

business analyst

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

The set of processes, rules, guidelines, heuristics, and activities that are used to perform business analysis in a specific context.

A

business analysis approach

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

A description of the types of communication the business analyst will perform during business analysis, the recipients of those communications, and the form and frequency of those communications.

A

business analysis communication plan

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

The scope of activities a business analyst is engaged in during the life cycle of an initiative.

A

business analysis effort

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

A description of the planned activities the business analyst will execute in order to perform the business analysis work involved in a specific initiative

A

business analysis plan

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

The design, structure, and behaviour of the current and future states of an enterprise to provide a common understanding of the organization. It is used to align the enterprise’s strategic objectives and tactical demands.

A

business architecture

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

A justification for a course of action based on the benefits to be realized by using the proposed solution, as compared to the cost, effort, and other considerations to acquire and live with that solution.

A

business case

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

A decision that can be made based on strategy, executive judgment, consensus, and business rules, and that is generally made in response to events or at defined points in a business process.

A

business decision

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

A state or condition that an organization is seeking to establish and maintain, usually expressed qualitatively rather than quantitatively.

A

business goal

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

A problem or opportunity of strategic or tactical importance to be addressed.

A

business need

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Q

An objective, measurable result to indicate that a business goal has been achieved.

A

business objective

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
26
Q

A non-practicable directive that controls and influences the actions of an enterprise.

A

business policy

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
27
Q

An issue of strategic or tactical importance preventing an enterprise or organization from achieving its goals.

A

business problem

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
28
Q

An end-to-end set of activities which collectively responds to an event, and transforms information, materials, and other resources into outputs that deliver value directly to the customers of the process. It may be internal to an organization, or it may span several organizations.

A

business process

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
29
Q

A management discipline that determines how manual and automated processes are created, modified, cancelled, and governed.

A

BPM (business process management)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
30
Q

Rethinking and redesigning business processes to generate improvements in performance measures.

A

business process re-engineering

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
31
Q

A representation of goals, objectives and outcomes that describe why a change has been initiated and how success will be assessed.

A

business requirement

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
32
Q

A specific, practicable, testable directive that is under the control of the business and that serves as a criterion for guiding behaviour, shaping judgments, or making decisions.

A

business rule

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
33
Q

The set of activities the enterprise performs, the knowledge it has, the products and services it provides, the functions it supports, and the methods it uses to make decisions.

A

capability

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
34
Q

The act of transformation in response to a need.

A

change

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
35
Q

One who is a catalyst for change.

A

change agent

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
36
Q

Controlling changes to requirements and designs so that the impact of requested changes is understood and agreed-to before the changes are made.

A

change control

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
37
Q

Planned activities, tools, and techniques to address the human side of change during a change initiative, primarily addressing the needs of the people who will be most affected by the change.

A

change management

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
38
Q

A plan to move from the current state to the future state to achieve the desired business objectives.

A

change strategy

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
39
Q

A cross-functional group of individuals who are mandated to implement a change. This group may be comprised of product owners, business analysts, developers, project managers, implementation subject matter experts (SMEs), or any other individual with the relevant set of skills and competencies required to implement the change.

A

change team

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
40
Q

A standard set of quality elements that reviewers use for requirements verification.

A

checklist (business analysis)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
41
Q

The act of two or more people working together towards a common goal.

A

collaboration

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
42
Q

A prepackaged solution available in the marketplace which address all or most of the common needs of a large group of buyers of those solutions. It may require some configuration to meet the specific needs of the enterprise.

A

commercial off-the-shelf (COTS)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
43
Q

A structured assessment which captures the key characteristics of an industry to predict the long-term profitability prospects and to determine the practices of the most significant competitors.

A

competitive analysis

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
44
Q

A uniquely identifiable element of a larger whole that fulfills a clear function.

A

component

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
45
Q

An analysis model that develops the meaning of core concepts for a problem domain, defines their collective structure, and specifies the appropriate vocabulary needed to communicate about it consistently.

A

concept model

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
46
Q

An influencing factor that cannot be changed, and that places a limit or restriction on a possible solution or solution option.

A

constraint (business analysis)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
47
Q

The circumstances that influence, are influenced by, and provide understanding of the change.

A

context

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
48
Q

One of six ideas that are fundamental to the practice of business analysis

A

core concept (business analysis)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
49
Q

An analysis which compares and quantifies the financial and non-financial costs of making a change or implementing a solution compared to the benefits gained.

A

cost-benefit analysis

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
50
Q

A two-dimensional matrix showing which user roles have permission to access specific information entities, and to create new records in those entities, view the data in existing records, update or modify the data in existing records, or delete existing records. The same type of matrix can be used to show which processes, instead of users, have the create, read, update and delete rights.

A

CRUD matrix

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
51
Q

A stakeholder who uses or may use products or services produced by the enterprise and may have contractual or moral rights that the enterprise is obliged to meet.

A

customer

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
52
Q

An approach to decision making that examines and models the possible consequences of different decisions, and assists in making an optimal decision under conditions of uncertainty.

A

decision analysis

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
53
Q

A technique that subdivides a problem into its component parts in order to facilitate analysis and understanding of those components.

A

decomposition

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
54
Q

A deficiency in a product or service that reduces its quality or varies from a desired attribute, state, or functionality.

A

defect

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
55
Q

A rule that indicates something is necessarily true (or untrue); a rule that is intended as a definitional criterion for concepts, knowledge, or information. Also known as a structural rule.

A

definitional business rule

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
56
Q

Any unique and verifiable work product or service that a party has agreed to deliver.

A

deliverable

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
57
Q

A usable representation of a solution.

A

design

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
58
Q

An examination of the documentation of an existing system in order to elicit requirements.

A

document analysis (business analysis)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
59
Q

The sphere of knowledge that defines a set of common requirements, terminology, and functionality for any program or initiative solving a problem.

A

domain

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
60
Q

A stakeholder with in-depth knowledge of a topic relevant to the business need or solution scope.

A

domain subject matter expert

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
61
Q

A project delivery framework which focuses on fixing cost, quality, and time at the beginning while contingency is managed by varying the features to be delivered.

A

DSDM (dynamic systems development method)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
62
Q

Iterative derivation and extraction of information from stakeholders or other sources.

A

elicitation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
63
Q

A stakeholder who directly interacts with the solution.

A

end user

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
64
Q

A system of one or more organizations and the solutions they use to pursue a shared set of common goals.

A

enterprise

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
65
Q

A description of the business processes, information technology, people, operations, information, and projects of an enterprise and the relationships between them.

A

enterprise architecture

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
66
Q

An assessment that describes the enterprise is prepared to accept the change associated with a solution and is able to use it effectively.

A

enterprise readiness assessment

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
67
Q

A graphical representation of the entities relevant to a chosen problem domain and the relationships between them.

A

entity-relationship diagram

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
68
Q

A quantitative assessment of a planned outcome, resource requirements, and schedule where uncertainties and unknowns are systematically factored into the assessment.

A

estimate

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
69
Q

The systematic and objective assessment of a solution to determine its status and efficacy in meeting objectives over time, and to identify ways to improve the solution to better meet objectives.

A

evaluation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
70
Q

An occurrence or incident to which an organizational unit, system, or process must respond.

A

event (business analysis)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
71
Q

A prototype that is continuously modified and updated in response to feedback from stakeholders.

A

evolutionary prototype

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
72
Q

Elicitation performed in a controlled manner to make a discovery, test a hypothesis, or demonstrate a known fact.

A

experiment

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
73
Q

An interaction that is outside the proposed solution. It can be another hardware system, software system, or a human interaction with which the proposed solution will interact.

A

external interface

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
74
Q

The art of leading and encouraging people through systematic efforts toward agreed-upon objectives in a manner that enhances involvement, collaboration, productivity, and synergy.

A

facilitation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
75
Q

An evaluation of proposed alternatives to determine if they are technically, organizationally, and economically possible within the constraints of the enterprise, and whether they will deliver the desired benefits to the enterprise.

A

feasibility study

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
76
Q

A distinguishing characteristic of a solution that implements a cohesive set of requirements and which delivers value for a set of stakeholders.

A

feature

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
77
Q

A diagramming technique used in root cause analysis to identify underlying causes of an observed problem, and the relationships that exist between those causes. Also known as an Ishikawa or cause-and-effect diagram.

A

fishbone diagram

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
78
Q

A group formed to elicit ideas and attitudes about a specific product, service, or opportunity in an interactive group environment. The participants share their impressions, preferences, and needs, guided by a moderator.

A

focus group

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
79
Q

A graphical method for depicting the forces that support and oppose a change. Involves identifying the forces, depicting them on opposite sides of a line (supporting and opposing forces) and then estimating the strength of each set of forces.

A

force field analysis

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
80
Q

A capability that a solution must have in terms of the behaviour and information the solution will manage.

A

functional requirement

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
81
Q

A comparison of the current state and desired future state of an enterprise in order to identify differences that need to be addressed.

A

gap analysis

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
82
Q

A process by which appropriate decision makers use relevant information to make decisions regarding a change or solution, including the means for obtaining approvals and priorities.

A

governance process (change)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
83
Q

An instruction or description on why or how to undertake a task.

A

guideline (business analysis)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
84
Q

A prototype that is used to explore requirements and designs at one level of a proposed solution, such as the customer-facing view or the interface to another organization.

A

horizontal prototype

85
Q

An assessment of the effects a proposed change will have on a stakeholder or stakeholder group, project, or system.

A

impact analysis

86
Q

A stakeholder who has specialized knowledge regarding the implementation of one or more solution components.

A

implementation subject matter expert

87
Q

A specific numerical measurement that indicates progress toward achieving an impact, output, activity, or input.

A

indicator

88
Q

A specific project, program, or action taken to solve some business problem(s) or achieve some specific change objective(s).

A

initiative

89
Q

Information consumed or transformed to produce an output. It is the information necessary for a task to begin.

A

input (business analysis)

90
Q

A formal review of a work product by qualified individuals that follows a predefined process, and uses predefined criteria, for defect identification and removal.

A

inspection

91
Q

A shared boundary between any two persons and/or systems through which information is communicated.

A

interface

92
Q

Ability of systems to communicate by exchanging data or services.

A

interoperability

93
Q

Eliciting information from a person or group of people in an informal or formal setting by asking relevant questions and recording the responses.

A

interview

94
Q

A single instance of progressive cycles of analysis, development, testing, or execution.

A

iteration (business analysis)

95
Q

An area of expertise that includes several specific business analysis tasks.

A

knowledge area (business analysis)

96
Q

A process improvement technique used to learn about and improve on a process or project. This session involves a special meeting in which the team explores what worked, what didn’t work, what could be learned from the just-completed iteration, and how to adapt processes and techniques before continuing or starting anew.

A

lessons learned process

97
Q

A series of changes an item or object undergoes from inception to retirement

A

life cycle

98
Q

A textual form of modelling used to represent information that can be categorized, cross-referenced, and represented in a table format.

A

matrix

99
Q

A description of data to help understand how to use that data, either in terms of the structure and specification of the data, or the description of a specific instance of an object.

A

metadata

100
Q

A body of methods, techniques, procedures, working concepts, and rules used to solve a problem

A

methodology

101
Q

A quantifiable level of an indicator measured at a specified point in time. mission statement

A

metric

102
Q

A representation and simplification of reality developed to convey information to a specific audience to support analysis, communication, and understanding.

A

model

103
Q

Collecting data on a continuous basis from a solution in order to determine how well a solution is implemented compared to expected results.

A

monitoring

104
Q

A problem or opportunity to be addressed.

A

need

105
Q

A type of requirement that describes the performance or quality attributes a solution must meet. They are usually measurable and act as constraints on the design of a solution as a whole.

A

non-functional requirement

106
Q

Studying and analyzing one or more stakeholders in their work environment in order to elicit requirements.

A

observation (business analysis)

107
Q

A business intelligence approach that allows users to analyze large amounts of data from different points of view.

A

OLAP (online analytical processing)

108
Q

A stakeholder who is responsible for the day-to-day management and maintenance of a system or product.

A

operational support

109
Q

An autonomous group of people under the management of a single individual or board, that works towards common goals and objectives.

A

organization

110
Q

A function inside the enterprise, made up of components such as processes, technologies, and information and used by organizations to achieve their goals.

A

organizational capability

111
Q

The analysis technique used to describe roles, responsibilities and reporting structures that exist within an enterprise.

A

organization modelling

112
Q

Any recognized association of people within an organization or enterprise.

A

organizational unit

113
Q

A formal or informal review of a work product to identify errors or opportunities for improvement.

A

peer review

114
Q

A detailed scheme for doing or achieving something usually comprising a set of events, dependencies, expected sequence, schedule, results or outcomes, materials and resources needed, and how stakeholders need to be involved.

A

plan

115
Q

An approach where planning and baselines are established early in the life cycle of the initiative in order to maximize control and minimize risk.

A

predictive approach

116
Q

Determining the relative importance of a set of items in order to determine the order in which they will be addressed.

A

prioritization

117
Q

A set of activities designed to accomplish a specific objective by taking one or more defined inputs and turning them into defined outputs.

A

process

118
Q

A set of diagrams and supporting information about a process and factors that could influence the process. Some are used to simulate the performance of the process.

A

process model

119
Q

A solution or component of a solution that is the result of an initiative.

A

product (business analysis)

120
Q

A set of user stories, requirements, or features that have been identified as candidates for potential implementation, prioritized, and estimated.

A

product backlog

121
Q

A brief statement or paragraph that describes the goals of the solution and how it supports the strategy of the organization or enterprise.

A

product vision statement

122
Q

A temporary endeavour undertaken to create a unique product, service, or result.

A

project

123
Q

A stakeholder who is responsible for managing the work required to deliver a solution that meets a business need, and for ensuring that the project’s objectives are met while balancing the project constraints, including scope, budget, schedule, resources, quality, and risk.

A

project manager

124
Q

The work that must be performed to deliver a product, service, or result with the specified features and functions.

A

project scope

125
Q

A model created to validate the design of a solution without modelling the appearance, materials used in the creation of work, or processes and workflows ultimately used by the stakeholders.

A

proof of concept

126
Q

A partial or simulated approximation of the solution for the purpose of eliciting or verifying requirements with stakeholders.

A

prototype

127
Q

The degree to which a set of inherent characteristics fulfills needs.

A

quality

128
Q

A set of activities performed to ensure that a process will deliver products that meet an appropriate level of quality.

A

quality assurance

129
Q

A set of measures used to judge the overall quality of a system.

A

quality attributes

130
Q

A set of defined questions, with a choice of answers, used to collect information from respondents.

A

questionnaire

131
Q

A stakeholder from outside the organization who is responsible for the definition and enforcement of standards.

A

regulator

132
Q

A real or virtual facility where all information on a specific topic is stored and is available for retrieval.

A

repository

133
Q

A formal elicitation method intended to collect information regarding a vendor’s capabilities or any other information relevant to a potential upcoming procurement.

A

RFI (request for information)

134
Q

A requirements document issued when an organization is seeking a formal proposal from vendors. It typically requires that the proposals be submitted following a specific process and using sealed bids which will be evaluated against a formal evaluation methodology.

A

RFP (request for proposal)

135
Q

A procurement method of soliciting price and solution options from vendors.

A

RFQ (request for quote)

136
Q

An open invitation to vendors to submit a proposal for goods or services.

A

RFT (request for tender)

137
Q

A usable representation of a need.

A

requirement

138
Q

A characteristic or property of a requirement used to assist with requirements management.

A

requirements attribute

139
Q

The process of assigning requirements to be implemented by specific solution components.

A

requirements allocation

140
Q

The requirements of an initiative and the interrelationships between these requirements.

A

requirements architecture

141
Q

A business analysis artifact containing information about requirements such as a diagram, matrix, document or model.

A

requirements artifact

142
Q

A problem or error in a requirement. They may occur because a requirement is poor quality or because it does not describe a need that, if met, would provide value to stakeholders.

A

requirements defect

143
Q

The stages through which a requirement progresses from inception to retirement.

A

requirements life cycle

144
Q

Planning, executing, monitoring, and controlling any or all of the work associated with requirements elicitation and collaboration, requirements analysis and design, and requirements life cycle management.

A

requirements management

145
Q

A subset of the business analysis plan for a specific change initiative, describing specific tools, activities, and roles and responsibilities that will be used on the initiative to manage the requirements.

A

requirements management plan

146
Q

An abstract (usually graphical) representation of some aspect of the current or future state.

A

requirements model

147
Q

A specialized form of a business analysis package primarily concerned with requirements. It may represent a baseline of a collection of requirements.

A

requirements package

148
Q

The ability for tracking the relationships between sets of requirements and designs from the original stakeholder need to the actual implemented solution. It supports change control by ensuring that the source of a requirement or design can be identified and other related requirements and designs potentially affected by a change are known.

A

requirements traceability

149
Q

Work done to evaluate requirements to ensure they support the delivery of the expected benefits and are within the solution scope.

A

requirements validation

150
Q

Work done to evaluate requirements to ensure they are defined correctly and are at an acceptable level of quality. It ensures the requirements are sufficiently defined and structured so that the solution development team can use them in the design, development, and implementation of the solution.

A

requirements verification

151
Q

A structured meeting in which a carefully selected group of stakeholders collaborate to define and/or refine requirements under the guidance of a skilled neutral facilitator.

A

requirements workshop

152
Q

The risk remaining after action has been taken or plans have been put in place to deal with the original risk.

A

residual risk

153
Q

A measure of the profitability of a project or investment.

A

ROI (return on investment)

154
Q

A tool used to identify the responsibilities of roles or team members and the activities or deliverables in which they will participate, by doing the work, approving the results, providing input, or being informed of the completed item after it has been completed.

A

RACI matrix (responsible, accountable, consulted, and informed)

155
Q

The effect of uncertainty on the value of a change, a solution, or the enterprise.

A

risk (business analysis)

156
Q

Identifying, analyzing and evaluating risks.

A

risk assessment

157
Q

The cause of a problem having no deeper cause, usually one of several possible causes.

A

root cause

158
Q

A structured examination of an identified problem to understand the underlying causes.

A

root cause analysis

159
Q

The boundaries of control, change, a solution, or a need.

A

scope

160
Q

A model that defines the boundaries of a business domain or solution.

A

scope model

161
Q

An actor external to the system under design that supports the execution of a use case.

A

secondary actor

162
Q

A type of diagram that shows objects participating in interactions and the messages exchanged between them.

A

sequence diagram

163
Q

The performance of any duties or work for a stakeholder, from the perspective of the stakeholder.

A

service (business analysis)

164
Q

A specific way of satisfying one or more needs in a context.

A

solution

165
Q

A sub-part of a solution that can be people, infrastructure, hardware, software, equipment, facilities, and process assets or any combination of these sub-parts.

A

solution component

166
Q

One possible way to satisfy one or more needs in a context.

A

solution option

167
Q

A capability or quality of a solution that meets the stakeholder requirements. They can be divided into two sub-categories: functional requirements and non-functional requirements

A

solution requirement

168
Q

The stages through which a solution progresses from inception to retirement.

A

solution life cycle

169
Q

The set of capabilities a solution must deliver in order to meet the business need.

A

solution scope

170
Q

A stakeholder who is responsible for initiating the effort to define a business need and develop a solution that meets that need. They authorize the work to be performed and control the budget and scope for the initiative.

A

sponsor

171
Q

A group or individual with a relationship to the change, the need, or the solution.

A

stakeholder

172
Q

Identifying and analyzing the stakeholders who may be impacted by the change and assess their impact, participation, and needs throughout the business analysis activities.

A

stakeholder analysis

173
Q

A catalogue of the stakeholders affected by a change, business need, or proposed solution, and a description of their attributes and characteristics related to their involvement in the initiative.

A

stakeholder list

174
Q

The role a business analyst takes when representing the needs of a stakeholder or stakeholder group.

A

stakeholder proxy (business analyst)

175
Q

A description of the needs of a particular stakeholder or class of stakeholders that must be met in order to achieve the business requirements. They may serve as a bridge between business requirements and the various categories of solution requirements.

A

stakeholder requirement

176
Q

An analysis model showing the life cycle of a data entity or class.

A

state diagram

177
Q

A requirement articulated by a stakeholder that has not been analyzed, verified, or validated. They frequently reflect the desires of a stakeholder rather than the actual need.

A

stated requirement

178
Q

A written description of the services or tasks that are required to be performed.

A

SOW (statement of work)

179
Q

A description of the chosen approach to apply the capabilities of an enterprise in order to reach a desired set of goals or objectives.

A

strategy

180
Q

An analysis model used to understand influencing factors and how they may affect an initiative.

A

SWOT analysis (strengths, weaknesses, opportunities, and threats)

181
Q

A stakeholder outside the boundary of a given organization or organizational unit who provides products or services to the organization and may have contractual or moral rights and obligations that must be considered.

A

supplier

182
Q

A tool used to describe relevant high-level elements of a process. May be used in conjunction with process mapping and ‘in/out of scope’ tools, to provide additional detail.

A

SIPOC (suppliers, inputs, process, outputs, and customers)

183
Q

Collecting and measuring the opinions or experiences of a group of people through a series of questions.

A

survey

184
Q

A horizontal or vertical section of a process diagram that shows which activities are performed by a particular actor or role.

A

swimlane

185
Q

A set of interdependent components that interact in various ways to produce a set of desired outcomes.

A

system

186
Q

A discrete piece of work that may be performed formally or informally as part of business analysis.

A

task (business analysis)

187
Q

A manner, method, or style for conducting a business analysis task or for shaping its output.

A

technique

188
Q

An event based on time that can trigger the initiation of a process, evaluation of business rules, or some other response.

A

temporal event

189
Q

An individual responsible for determining how to verify that the solution meets the requirements defined by the business analyst, and conducting the verification process.

A

tester

190
Q

A prototype used to quickly uncover and clarify requirements or designs using simple tools, sometimes just paper and pencil. It is intended to be discarded when the final system has been developed.

A

throw-away prototype

191
Q

An agreed-upon period of time in which an activity is conducted or a defined deliverable is intended to be produced.

A

time-box

192
Q

A requirement that describes the capabilities the solution must have and the conditions the solution must meet to facilitate transition from the current state to the future state, but which are not needed once the change is complete. They are differentiated from other requirements types because they are of a temporary nature.

A

transition requirement

193
Q

A description of the observable interaction between an actor (or actors) and a solution that occurs when the actor uses the system to accomplish a specific goal.

A

use case

194
Q

A type of diagram defined by UML® that captures all actors and use cases involved with a system or product.

A

use case diagram

195
Q

Assessing whether the delivered solution meets the needs of the stakeholder group that will be using the solution. The assessment is validated against identified acceptance criteria.

A

UAT (user acceptance test)

196
Q

A small, concise statement of functionality or quality needed to deliver value to a specific stakeholder.

A

user story

197
Q

The process of checking that a deliverable is suitable for its intended use.

A

validation (business analysis)

198
Q

A requirement that has been reviewed and is determined to support the delivery of the expected benefits, and is within the solution scope.

A

validated requirement

199
Q

The worth, importance, or usefulness of something to a stakeholder in a context.

A

value (business analysis)

200
Q

A complete, fact-based, time-series representation of the stream of activities required to deliver a product or service.

A

value stream mapping

201
Q

The process of determining that a deliverable or artifact meets an acceptable standard of quality.

A

verification (business analysis)

202
Q

A requirement that has been reviewed and is determined to be defined correctly, adheres to standards or guidelines, and is at an acceptable level of detail.

A

verified requirement

203
Q

A prototype that is used to drill down into a proposed solution to uncover requirement and design considerations through multiple layers of a solution that are not easily understood or that are not discernible on the surface. It may include interaction between several solution components.

A

vertical prototype

204
Q

A set of conventions that define how requirements will be represented, how these representations will be organized, and how they will be related.

A

viewpoint

205
Q

A review in which participants step through an artifact or set of artifacts with the intention of validating the requirements or designs, and to identify requirements or design errors, inconsistencies, omissions, inaccuracies, or conflicts.

A

walkthrough

206
Q

A deliverable-oriented hierarchical decomposition of the work to be executed to accomplish objectives and create the required deliverables. It organizes and defines the total scope of the project.

A

WBS (work breakdown structure)

207
Q

A document or collection of notes or diagrams used by the business analyst during the requirements development process.

A

work product (business analysis)

208
Q

A facilitated and focused event attended by key stakeholders for the purpose of achieving a defined goal.

A

Workshop