Definition of Terms Flashcards
total time spent in the air
Actual flying time
document that usually issued by airline that indicates a passenger’s assigned seat for a flight
Boarding Pass
The first or only letters of the bare basis code
Booking CLasses
alphanumeric code used to identify and document a booking
Confirmation Number
Reservation made by a guest that is confirmed by the hotel
Confirmed Reservation
two or more tickets used on a single itinerary
Conjunction Tickets
portion of airline ticket collected from the passengers at time of boarding
Coupon
pre-paid voucher which can be exchanged for goods/services
Coupon
Any printed voucher providing for free or reduced cost service/good
Coupon
informal document indication company has specific dollar amount credit with another
credit memo
voucher given by airline when flight is overbooked to passengers who volunteer to take alter flights
DBC
informal invoice from a supplier showing an additional amount due
debit memo
flight between two places w/ single flight number
will make one or more stops between the two places
Direct Flight
practice of booking and confirming two or more reservations when only one will be used
Double Booking
flight with two place changes
Double Connection
aimed at making the organization smaller
Downsizing
by selling various product lines
“Spinning Off”
Unethical practice of making more than one reservation for a travelers trip
DUP Booking (Duplicate Booking)
actual number of minimum hours a flight takes
Elapsed Flying Time
computerized system w/ no physical ticket/boarding pass generated
Electronic Ticketing
Trip for education of travel professionals sponsored by travel companies
FAM Tour (Familiarization Tour)
specific fare for a ticket at a designated level of service
Fare basis
number of flights by a given airline
Frequency
extra fee charged because of fuel shortages
Fuel Surcharge
first point entry into a country
Gateway
what is GSA
General Sales Agent
reservation held all night
Guaranteed Reservation
home base
hub
surrounding airports into hub
spokes
conference whose members are international airline
IATA
child under two years old
Infant
agreements between two airlines that share ticketing, transference of passengers
Interline Agreement
portion of PNR that includes flights, surface segments….
Itinerary Field
reference number given on a travel booking
Locator
document listing the contents of a shipment or that passengers
Manifest
airline service where an attendant meets a passenger and help
Meet-And-Assist
system of measurement for frequent flyer program
Mileage
least amount of time allowed for change of planes
Minimum Connecting Time
passenger who doesn’t arrive for a flight
No show
trip with origin and two other cities and travel between one city pair
Open Jaw
seats are not assigned, first-come basis
Open Seating
airline ticket with no date specified
Open Segment
date by which payment must be made to secure a reservation
Option Date
file on GDS containing info relating to specific booking
Passenger Name Record
portion of PNR: travel agency’s name, destinations contact numbers
Phone Field
to ensure codes is recorded correctly
Phonetic Alphabet
distance between the rows of seats
Pitch
what is POE
Point of Embarkation
fares between two cities
Point to Point
service between two cities only
Point to Point
leasing of any more of transportation
Private Charter
packaged trip utilizing non-scheduled transportation purchased by public
Public Charter
to check again
Reconfirm
alphanumeric string which serves as a unique identifier of booking
Record Locator
automated identification of a passenger assigned row number and seat on flight
Seat Assignment
someone who buys ticket on a plane just before it is about to leave
Stand-by passenger
central part of airport
Terminal
portion of PNR: indicates date ticket was issued…
Ticket Date Field
electronic ticketing
Ticketless Travel
children over five and under twelve
Unaccompanied Minor
written permission of a government for traveler’s entry
Visa
roster of names
Wait list
aircraft w/ two aisles
Wide Body Aircraft