Defining work

Question 1

What are the differences between job, position, work and role?

Answer 1

• job: activities + duties of a person
• position: duties of one employee
• work: tasks to be completed
• role: the part played by an employee in the organization

Question 2

What job analysis consists of?

Answer 2

It is obtaining information about a job in order to build a job dscription

Question 3

What are the steps of the task analysis approach?

Answer 3

1. collect task statements
2. identify important task statements
3. establish dimensions (logical categories)
4. determine KSAs (linked to task statements)

Question 4

What does a job description contain?

Answer 4

Date, O*NET or NOC code, job title, a summary of the job in a paragraph, characteristics of the job (tasks, duties + responsibilities), characteristics of the person (KSAs), standards of performance

Question 5

What are the uses of job analysis?

Answer 5

• recruitment
• selection
• performance management
• training and development
• compensation

Question 6

What are the new approaches for job analysis in a changing environment?

Answer 6

• future-oriented
• competencies based
• living document

Question 7

What are the things to consider for job designing?

Answer 7

• organizational objectives
• industrial engineering
• employee attitudes and behaviours
• ergonomic concerns (physical + mental capabilities)

Question 8

What are the strategies of job design?

Answer 8

• job rotation
• job enlargement
• job crafting
• job enrichment (higher-order responsibilities)
• leadership teams