Deck 3 Collaboration Governance Stakeholder Engagement Flashcards
Signavio’s commenting feature allows stakeholders to:
A) Destroy diagrams without record
B) Provide feedback directly on the diagram elements
C) Hide models from certain user groups
D) Make changes without accountability
B) Provide feedback directly on the diagram elements.
Explanation: Commenting allows stakeholders to collaborate by sharing suggestions and concerns within the process model.
A RACI matrix stands for:
A) Responsible, Accountable, Consulted, Informed
B) Resource, Automation, Control, Integration
C) Risk, Alignment, Compliance, Iteration
D) Regulation, Audit, Compliance, Inspection
A) Responsible, Accountable, Consulted, Informed.
Explanation: The RACI matrix clarifies roles and responsibilities for each task in a process.
Governance in process modelling ensures:
A) That no one can review changes
B) Processes align with organisational standards, policies, and controls
C) The absence of version tracking
D) Random decision-making without rules
B) Processes align with organisational standards, policies, and controls.
Explanation: Governance establishes rules and accountability to maintain process quality and compliance.
Approval workflows in Signavio:
A) Ensure changes are reviewed by authorised persons before becoming official
B) Allow anyone to change processes without review
C) Remove accountability for changes
D) Replace BPMN entirely
A) Ensure changes are reviewed by authorised persons before becoming official.
Explanation: Approval workflows safeguard the accuracy and quality of process updates.
Collaboration in SAP Signavio primarily aims to:
A) Limit input to only one department
B) Involve multiple stakeholders so processes are accurate and accepted
C) Create personal copies for each user without sharing
D) Avoid consensus-building
B) Involve multiple stakeholders so processes are accurate and accepted.
Explanation: Collaboration ensures process models reflect the insights of all relevant parties.
Using role-based permissions in Signavio allows:
A) Everyone unlimited editing rights
B) Restricting access and editing rights to appropriate roles or individuals
C) Only one super-user to manage all processes
D) No differentiation in responsibilities
B) Restricting access and editing rights to appropriate roles or individuals.
Explanation: Role-based permissions maintain security and prevent unauthorised modifications.
Stakeholder engagement is critical before finalising a model because:
A) It slows down the process unnecessarily
B) It ensures the process reflects real-world needs, gaining buy-in and reducing resistance to change
C) It causes confusion
D) It allows random modifications after implementation
B) It ensures the process reflects real-world needs, gaining buy-in and reducing resistance to change.
Explanation: Stakeholder input enhances process accuracy and acceptance.
Comment threads in Signavio Process Manager:
A) Are not saved
B) Maintain a history of suggestions, questions, and decisions for future reference
C) Only appear temporarily
D) Cannot be linked to specific diagram elements
B) Maintain a history of suggestions, questions, and decisions for future reference.
Explanation: Comment threads provide a record of collaboration for future audits or reviews.
Effective governance includes linking processes to policies and regulations. This helps:
A) Confuse users about compliance
B) Show which processes must meet which standards and ensures compliance audits are easier
C) Eliminate the need for audits
D) Disconnect processes from business objectives
B) Show which processes must meet which standards and ensures compliance audits are easier.
Explanation: Linking processes to regulations simplifies compliance tracking and auditing.
Approval steps before publishing changes ensure:
A) Unchecked modifications
B) That experts review and confirm correctness, maintaining the integrity of the process repository
C) Delays with no purpose
D) Only compliance officers edit models
B) That experts review and confirm correctness, maintaining the integrity of the process repository.
Explanation: Approvals ensure process updates are accurate and compliant with standards.
A well-governed process landscape should:
A) Have inconsistent modelling standards
B) Use a standard notation and follow a documented approach for updates
C) Allow random notation use
D) Avoid aligning processes with corporate strategy
B) Use a standard notation and follow a documented approach for updates.
Explanation: Standardisation improves clarity, consistency, and alignment with organisational goals.
Collaboration tools in Signavio reduce silo effects by:
A) Limiting communication to one team
B) Centralising process information and making it accessible to all relevant stakeholders
C) Hiding comments from participants
D) Breaking the platform into multiple disconnected systems
B) Centralising process information and making it accessible to all relevant stakeholders.
Explanation: Centralisation fosters transparency and ensures all parties have the same information.
Transparency in process governance:
A) Is irrelevant to compliance
B) Helps stakeholders see why and how decisions are made, strengthening trust and adherence to processes
C) Confuses everyone with too much detail
D) Only benefits senior management
B) Helps stakeholders see why and how decisions are made, strengthening trust and adherence to processes.
Explanation: Transparency improves accountability and builds trust in process decisions.
RACI assignments integrated within Signavio:
A) Are ignored by stakeholders
B) Clearly define who is responsible and accountable for process tasks, who must be consulted, and who should be informed
C) Only apply to IT roles
D) Do not help with governance
B) Clearly define who is responsible and accountable for process tasks, who must be consulted, and who should be informed.
Explanation: RACI matrices ensure clarity and prevent role ambiguity.
Good governance practices in Signavio ultimately lead to:
A) Processes that nobody follows
B) Higher quality process documentation, reliable compliance adherence, and smoother audits
C) More process confusion
D) Removal of stakeholder input
B) Higher quality process documentation, reliable compliance adherence, and smoother audits.
Explanation: Governance ensures processes are effective, auditable, and aligned with regulations.
