Deck 1 Flashcards
Risk Management
A process that involves recognizing, confronting and preparing for any potential threat to your property, residents, contractors, visitors and employees.
Risk Analysis Process
Identify, Analyze, Eliminate, Build, Create
Types of Financial Risk
Fraud, Theft, Embezzlement
FACTA
Fair and accurate credit transactions act
Resident Risks
property, crime deterrence, environmental hazards
Habitability
level of maintenance you have to provide
Federal Pool Safety
Anti-entrapment standards- drain covers
Virgina Grahamn Baker
pools with a single main drain MUST be equipped with one or more anti-entrapment systems
Crime Deterrence
residents are concerned about their personal safety and security. Property managers must take the appropriate steps to discourage criminal activity
Environmental Governing Agencies
EPA (environmental protection agency), OSHA (Occupational Safety and Health Admin), State/County Health
Types of Environmental Hazards
Asbestos, Freon, Lead, Radon, Carbon Monoxide, Mold, Meth Labs
Asbestos
a mineral that is supposed to be inextinguishable when set on fire that is found in older homes (prior to 1981) pipe and furnace insulation, etc. (airborne) OSHA regulated.
Freon
a gas that is used in appliances and HVAC systems to provide cooling. (must be licensed) (illegal to vent)
Lead
heavy metal found in paint, soils, lead pipes, and lead based solder used in copper pipes. Can cause lead poisoning in excess. EPA lead safety regulations. Resident notification.
Radon
radioactive gas emanating from uranium rich soil or water. Can enter through water supply. Test for radon. EPA booklet made available.
Carbon Monoxide
poisonous, colorless, odorless gas that is produced when fuel burns incompletely. Regulations very state to state.
Mold
excessive moisture causes mold growth, particularly if the moisture problem is unaddressed. Moisture management plan needed.
Meth Labs
apartments that have been used for meth production. Each state has own regulations.
OSHA
HCS (hazard communication standard), lockout/tag out, bloodborne pathogens, PPE, electrical safety, OSHA record keeping
Hazard Communication Standard (HCS)
intended to educate employees about hazardous chemicals they work with, how to use them, and avoiding accidents. Comply by addressing hazardous chemical labeling, safety data sheets (SDS), written hazard communication plan.
Chemical Storage and Use
Original Container- make SDS available to employees that notes the potential for health or physical hazards. Non-original container- labels are recommended but not required if using contents immediately. Required if not emptied by end of shift.
Safety Data Sheets (SDS)
a document that describes the health and physical hazards associated with a particular chemical.
SDS Employer Responsbilities
have SDS for each hazardous chemical, liquids solids and gases. provide to and train staff
Lockout/tagout standard
placing locks and tags on electrical switches, liquid/gas valves, other energy control points. Types of employees authorized- doing service, affected- affected by service.
Personal Protective Equipment
PPE must be kept in good condition.
Electrical safety-related training
phase 2- only electricity. Qualified and unqualified employees.
OSHA 300A
mandatory form must be posted on job injuries Feb. 1-Apr 30.
Emergency Plans
the goals is to minimize impact to residents, staff and business operations
Areas of High Risk
proximity, adjacent properties, weather, residents, property arrangement, property infrastructure
Liability
predicated on negligence including a duty owed, a breach of that duty, and damages resulting directly therefrom.
Negligence
an unreasonable response to a foreseeable risk
Loss Prevention and Control
Loss prevention- being proactive in preventing losses. Control- doing everything you can to mitigate the impact of the loss once it occurs.
Loss control
have good liability insurance. The risk can be contained through the use of deductibles or higher self-insured retentions.
Types of insurance
property insurance, fidelity(fraud/theft) insurance, third party liability, workers comp
3 property aspects to protect through risk managemetn
property, people, goodwill
What is the most common risk management strategy?
finance the risk
When minimizing financial risk, what are three areas to consider
income/fees/cash, physical property, records/screening
What are the 3 highest liability areas?
Property hazards, environmental hazards, crime deterence
What are the responsibilities to provide habitability?
repair and maintenance to reduce safety hazards, maintaining required housing habitability
When/how can you communicate to residents about their safety
during lease signing, with notice letters, during resident meetings, in the community newsletter
The maintenance technician was using hazardous chemicals during his shift. What should he do at the end of his shift?
empty and clean the container
What are the written requirements for PPE?
The standard does not require a written program but does require a written assessment and documentation exposures
What is the purpose of an emergency drill?
to ensure that all aspects of the evacuation can be fully executed
