Decisions and Transaction Processing System

Question 1

What are the 3 stages in making decisions?

Answer 1

Intelligence, design, choice

Question 2

Intelligence stage

Answer 2

Become aware that a problem exists that requires action

Question 3

Design stage

Answer 3

Evaluate alternative solutions and the implications of each

Question 4

Choice stage

Answer 4

Select choice

Question 5

Structured decisions

Answer 5

are governed by clear rules and steps

Question 6

Unstructured decisions

Answer 6

have no set of rules or procedure for arriving at decisions

Question 7

Decision-making level hierarchy (bottom to top)

Answer 7

Supervisory, Middle, Executive

Question 8

Transaction Processing Systems (TPS)

Answer 8

Information systems that are used at the lower level

Question 9

A business process….

Answer 9

consists of one or more activities that are performed in a specific order

Question 10

A transaction…

Answer 10

when a process involves different parties

Question 11

Supervisory level activity

Answer 11

operational control e.g: product id, reorder amount, current stock level

Question 12

Middle level activity

Answer 12

management control e.g: allocate budget, predicted resource requirements, total funding available

Question 13

Executive level activity

Answer 13

strategic planning e.g: market research, cost of production, existing/competitors product range