DECISION MAKING Flashcards

1
Q

is a key skill in the workplace, and is particularly important to become an effective leader.

A

Decision Making

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2
Q

Types of Decision Making

A
  1. Non-Progammed Decision
  2. Programmed Decision
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3
Q

TYPES OF DECISION MAKING IN MANAGEMENT

A
  1. Decisive
  2. Flexible
  3. Hierarchic
  4. Integrative
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4
Q

COMMON DECISION BARRIERS

A

1.Anchoring
2. Statu quo
3. Confirming Evidence
4. Illusions of Control
5. Framing effect
6. Discount the future
7. Time Pressure
8. Social realities

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5
Q

form of participatory process in which several individuals collectively examine problems or situations, think and assess options of actions.

A

Group Decision Making

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6
Q

Decision Making Process

A
  1. Pinpoint the purpose of the decision
  2. Information gathering
  3. Principles for judging the options
  4. Brainstorm and Analyze different alternatives
  5. Evaluate the choices
  6. Pick the finest option
  7. Implement the decision made
  8. Assess the result
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7
Q

Common group DM Methods

A
  1. Brainstorming
  2. Dialectical Inquiry
  3. Nominal Group Technique
  4. Delphi Technique
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8
Q

Levels of Management

A
  1. Top Management - Strategic Plan
  2. Middle Level Management - Tactical Plan
  3. Lower Level Management - Operational Plan
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9
Q

Planning is deciding in advance what to do, how to do it, when
to do it, and who is to do it. Planning bridges the gap from
where we are to where we want to go.

A

Koontz and
O’Donnell
(1972)

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10
Q

TYPES OF PLANS USED BY MANAGERS

A
  1. Plans according to Time Frame
  2. Plans according to Level of Detail
  3. Plans according to Managerial Level
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11
Q

Plans according to Time Frame

A
  1. Long term plan
  2. Medium term plan
  3. Short term plan
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12
Q

plans that go beyond three or more years into the future

A

Long term plan

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13
Q

plans that cover time periods of one to two years

A

Medium term plan

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14
Q

plans that cover one year or less

A

Short term plan

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15
Q

These are the plans that need to be detailed, clearly defines and easily understand to
specify the necessary action to achieve objectives

A

Plans according to Level of Detail

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16
Q

involves complex issues and procedures that considered as high priority areas.

A

 High Level

17
Q

pertain to medium term goals

A

Medium Level

18
Q

simpler and associated with routinary functions

A

Low Level

19
Q

Plans according to Managerial Level

A
  1. Strategic plan
  2. Tactical plan
  3. Operational plan
20
Q

the top level planning which involves making decisions about the
organization’s long term goals.

A

Strategic plan

21
Q

the middle level management planning which refers to procedures and
transformation of strategic plans with specific goals

A

Tactical plan

22
Q

lover level management planning which involves routine tasks repeatedly done by the firm’s lower level units

A

 Operational plan