Dealerships Flashcards

1
Q

What are the features of a Dealership

A
  1. Showroom
  2. Carlot
  3. Workshops
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2
Q

How to Manifactures monitor dealerships

A
  1. Customer Satisfactory
  2. Target Volumes
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3
Q

How Brands are there

A

30

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4
Q

What is the criteria to become a dealership?

A
  1. Suitable Premises
  2. Experience staff and knowledge
  3. Well equipped and staffed workshop
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5
Q

How is the level Inventory determined?

A

This is chosen by the OEM - range of different models

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6
Q

What is fleet leasing?

A
  1. Offered in Large Dealerships
  2. For corporate customers
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7
Q

What is provided in a lease agreement?

A
  1. Cars
  2. Servicing
  3. Repairing
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8
Q

What count to dealerships targets?

A
  1. Volume of new cars
  2. Volume of fleet leasing
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9
Q

Agreement of fleet leasing

A
  1. Dealerships is still responsible for the asset
  2. Restrictions on usage
  3. Will be for a short period of time
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10
Q

What does servicing include?

A
  • Servicing needs to be completed once a year to keep warranty valid
  • Popular due to the quality and well-trained staff
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11
Q

What’s included in extended warranties

A
  1. Provided by 3rd Parties
  2. Extend for addtional 3 years
  3. Can be profitable if claims are not made
  4. Holder is liable for all cost
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12
Q

What different product and services can be offered at dealerships

A
  1. Sales of new and use cars
  2. Fleet leasing - corporate
  3. Add-ons and servicing
  4. Finance
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