Dealerships Flashcards
1
Q
What are the features of a Dealership
A
- Showroom
- Carlot
- Workshops
2
Q
How to Manifactures monitor dealerships
A
- Customer Satisfactory
- Target Volumes
3
Q
How Brands are there
A
30
4
Q
What is the criteria to become a dealership?
A
- Suitable Premises
- Experience staff and knowledge
- Well equipped and staffed workshop
5
Q
How is the level Inventory determined?
A
This is chosen by the OEM - range of different models
6
Q
What is fleet leasing?
A
- Offered in Large Dealerships
- For corporate customers
7
Q
What is provided in a lease agreement?
A
- Cars
- Servicing
- Repairing
8
Q
What count to dealerships targets?
A
- Volume of new cars
- Volume of fleet leasing
9
Q
Agreement of fleet leasing
A
- Dealerships is still responsible for the asset
- Restrictions on usage
- Will be for a short period of time
10
Q
What does servicing include?
A
- Servicing needs to be completed once a year to keep warranty valid
- Popular due to the quality and well-trained staff
11
Q
What’s included in extended warranties
A
- Provided by 3rd Parties
- Extend for addtional 3 years
- Can be profitable if claims are not made
- Holder is liable for all cost
12
Q
What different product and services can be offered at dealerships
A
- Sales of new and use cars
- Fleet leasing - corporate
- Add-ons and servicing
- Finance