DC HR 2 Flashcards
0
Q
11
A
Show respect for the other person’s opinion. Never say, “you’re wrong.”
1
Q
10
A
The only way to get the best of an argument to avoid it.
2
Q
12
A
It you are wrong, admit it quickly and emphatically.
3
Q
13
A
Begin in a friendly way.
4
Q
14
A
Get the other person saying, “yes, yes” immediately.
5
Q
15
A
Let the other person do a great deal of the talking.
6
Q
16
A
Let the other person feel that the idea is his or hers.
7
Q
17
A
Try honestly to see things from the other persons point of view.
8
Q
18
A
Be sympathetic with the other person’s ideas and desires.
9
Q
19
A
Appeal to the nobler motives.
10
Q
20
A
Dramatize your ideas.
11
Q
21
A
Throw down a challenge.
