Day 4 Flashcards
Definition of collaboration
development of partnerships to achieve the best possible outcomes that reflect the particular needs of the patient, family, or community, requiring an understanding of what others have to offer.
“Labor together or to work with others in an intellectual endeavor”
4 overarching categories
- Nurse-patient
- Intraprofessional (nurse-nurse)
- Interprofessional (nurse-physician/ot/pt)
- Interorganizational (hospital-nursing home/rehab)
Attributes of collaboration
Values and ethics
roles and responsibilities
communication
teams and teamwork
7 principles of quality health care
- Do no harm
- Accept each client as a whole person
- Develop a mutual trust
- Explore behaviors and emotions
- Encourage responsibility
- Encourage effective adaptation
- Provide consistency
4 components of behavior
- Perception
- Feedback
- Thoughts/feelings
- Actions
Effective adaption
One step at a time
Learning of coping mechanism
Caring
Concern for the well being of another person Therapeutic actions -accepting -comforting -being honest -listening attentively -having sensitivity
Empathy
the ability to recognize and share the emotions of another person without actually experiencing them.
COMMUNICATED UNDERSTANDING
Aspects of Empathy
Preverbal- understanding -> tension/discomfort-> nurse wants to be helpful
Verbal- therapeutic technique reflection
Nonverbal