Data Management Flashcards

1
Q

I see you have extracted data from various sources- why is it important to verify this data?

A

Relied on for advice

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1
Q

When you extracted data, which principles did you follow?

A

For legitimate purposes
up to date and accurate
only kept for time needed

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2
Q

what happens if you breach data protection rules? / Data Protection Act penalties?

A

Warnings for first/non compliance
less serious- £8.5m fine of 2% annual turnover
more serious -£17.5m fine or 4% global turnover- whichever is greater

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3
Q

Who is the ICO?

A

Information Comissioners Office

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4
Q

What data protection training have you done?

A

Internal training on data controller and data processing

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5
Q

which key role did have you undertaken under GDPR key roles?

A

data contoller
data processor

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6
Q

What are some of the key requirements under GDPR?

A

Individuals have the right to have it erased
breach must be reported within 72 hours where there is a loss of personal data - risk of harm to individuals

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7
Q

What are some of the key GDPR principles?

A

processed lawfully in transparent manner/fair
only collected for specific and legitimate purposes
accurate and up to date
kept in a way that the subject should not be identifiable
processed to ensure security of data

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8
Q

How do you keep data secure?

A

passwords
two step verification
erasing data you no longer need
anti-virus software

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9
Q

How were the data bases you used within property management stored?

A

On a network

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10
Q

What are the pros and cons of a subscription (4D)?

A

PROS
-access to large amounts of data
-analysis
-provide a source- verification

CONS
-limited/inconsistencies
-data inaccuracies

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11
Q

Social Value Data- was this personal data?

A

No because the data was relating to a postcode, no employee name was given. Therefore, the person was not identifiable.

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12
Q

EPC/LOA schedules- How did you ensure compliance with DPA 2019/UKGDPR?

A

-follow LSH training
-don’t keep data for longer than necessary

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13
Q

What are the 8 individual rights under the UK GDPR?

A

-to be informed
-to access
-to erasure
-to rectification
-data portability
-restrict processing
-to object
-automated decision making/profit

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14
Q

What actually is social Value?

A

positive or negative impacts
a building, place or infrastructure has on
the environment, economy or community

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15
Q

What does TOMS stand for?

A

Themes, Outcomes and Measures

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16
Q

What is 4D monitoring?

A

smart building technology that enables facility management stakeholders to create sustainable, energy efficient properties.

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17
Q

Where is the equipment placed?

A

key plant room equipment to extract performance data (gives insight into building performance)

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18
Q

What is the freedom of Information Act 2000?

A

Gives individuals the right to access information held about them by public bodies (must respond within 20 days)

Exemptions-criminal matter or COI

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19
Q

What would an abnormality be in 4D equipment?

A

unusual patterns (dip/spikes) ie lights left on.

20
Q

What is done about 4D equipment not working?

A

check in’s with FM’s to detail abnormalities- might be equipment issue or something they can control ie turn heating off over weekend.

21
Q

Why did you choose those 17 measures?

A

Together with Social Value Portal identified key business milestones and what we were trying to solve:

Themes, Jobs, Growth, Social, Environment + Innovation

NT1: no of local people employed (Jobs)
NT18: total spent on local supply chain through contract (Growth)
NT32: No of car miles saved on environment (Environment)
-supporting local skills and employment
Measures not as relevant to LSH:

-no of people employed to identify and manage risk of modern slavery
-initiatives aimed at reducing crime

22
Q

Was the 30 mile distance decided by you or SVP?

A

This is decided by SVP. Their

23
Q

What are the outcomes?

A

A retrospective report is written up with outcomes- with the 17 measures LSH delivers over £63,475,992.

using their calculator.

eg 1,173 weeks of apprenticeships
31 weeks of work placements

24
Q

What did the internal data base look like?

A

Spreadsheet

25
Q

Were there any GDPR issues with collecting and storing this information- did you have to notify anyone?

A

No- it could not identify individuals
data was erased whenever report was complete.

26
Q

EPC Schedule example- how did you advise the client?

A

using database to advise client on number of EPCs needing updated.

27
Q

What is manual consumption data?

A

Tenants providing their usage (LOA providing alternate route)

28
Q

What kind of decisions would LL be able to make from tenants utility data?

A

upgrading lighting (LED), sensor lighting
energy efficient - dual flush, sensor taps
renewable energy
switching to electric boiler

29
Q

What does the 2018 Data Protection Act relate to?

A

Personal Use of Data by 3rd parties, gives individuals the right to control and be informed how their data is used.

30
Q

What are some of the benefits of a database?

A

-Efficient Management of data
-Data Analysis
-Creates a resource
-Holds data securely
-Rigid approach - improves accuracy

31
Q

What are some of the key requirements of the Data Protection Act 2018?

A

-impact assessments required for high risk holding of data

-data controller decides how/why personal data is processed
-individual rights to access and erase personal data

-data accountability- organisations need to be able to prove to ICO that they’re complying with regulations

-data breaches need to be reported to the ICO within 72 hours

-fines up to £17.5m/4% global turnover

32
Q

What is a typical storage medium?

A

flash drive / solid state

33
Q

What are some of the main issues with software?

A

Compatibility Issues
Fragile (can fail)
protection
access
Legacy issues

34
Q

What are the advantages of storing data off site?

A

A- cheaper
D- potential security risks, loss of data

35
Q

If storing data off site- what measures?

A

-Appropriate IT specialists
-Data Encryption and access restriction
-data loss prevention systems (mirror servers)
-risk assessments
-policies for mobile data management

36
Q

Key themes under the RICS Futures Report ?

A

Data / technology
ESG and Sustainability
Inclusion
Ethics and Standards

37
Q

Where can data be stored?

A

Local- attached to a physical device (only accessed from that device)
Network - (LSH use)!! accessed via multiple devices
Cloud - held off site in logical pools

38
Q

What does data accountability mean?

A

Organisations need to prove to the ICO how they comply with data regulations.

39
Q

What is a data base?

A

Organised data held electronically

40
Q

What does interrogating data mean?

A

Checking quality- spot checking

41
Q

What are some potential risks to data secutiry?

A

Malware and viruses
data phishing attacks
loss of physical devices
corruption

42
Q

What are some data security technology examples?

A

site back ups
password protection
anti-virus

43
Q

Any RICS Guidance on data handling and cyber crime?

A

Data Handling and the Prevention of Cybercrime

44
Q

What is open sourced data?

A

Used By anyone

45
Q

What does the ICO do?

A

Polices data under 4 key pieces of legislation
1.) Data Protection Act 2018
Privacy and Electronic Communications (EC Directive) Regulations 2003
Freedom of Information Act 2000
Environmental Information Act 2000

46
Q

How can you assess personal data under DPA 2018?

A

-can be phone, ideally writing
-identity confirmed
-info provided in accessible and concise format

47
Q

when must firms respond to requests for personal data?

A

1 month
3 months (only if complex)

48
Q

What is the relationship between the GDPR and the Data Protection Act?

A

UK GDPR is implemented by the Data Protection Act